Customers praised the ice cream and tacos, but many reported issues with food quality, including overcooked items and incorrect orders.
Service Issues
Numerous reviews highlighted slow service, disorganization, and rude staff, particularly during busy times.
Management Changes
Recent management changes have led to improvements in cleanliness and customer service, with some customers noting a positive shift in their experiences.
Cleanliness
While some customers noted improvements in cleanliness, others reported dirty tables and unkempt areas.
Mixed Experiences
Overall, experiences varied widely, with some customers having great visits while others encountered significant issues.
TF
Timothy Fielden
Nov 11, 2025
5.0
The gentleman at the window was patient and kind, great attitude
MM
Me
Oct 14, 2025
5.0
Love there ice cream
CB
Cyndi Barruzza
Sep 27, 2025
1.0
This location is using a watery ice cream not the dairy queen ice cream they should be using.
LW
Lila Wells
Sep 15, 2025
5.0
We really enjoy their Taco Salads! Every time they are fresh and loaded up with fresh lettuce, beans, cheese and meat. The meat is not the grade 3 mushy beef, but the kind i would buy for my family. The taco shells are also fresh and do not taste like old grease! Try them out!
DG
Dario Galvan
Sep 14, 2025
4.0
The food is good always takes a while but it’s always hot!! We had the slush that they have all of them except the cherry one I had were good
What are the operating hours of Dairy Queen in Gilmer, TX?
Dairy Queen in Gilmer is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.
Does Dairy Queen in Gilmer offer breakfast and dinner options?
Yes, Dairy Queen serves breakfast, lunch, and dinner.
Is there seating available at Dairy Queen, and is it suitable for families with children?
Yes, Dairy Queen has indoor seating available, welcomes children, and provides high chairs for young kids.
Can I order food online or for pickup from Dairy Queen Gilmer?
Yes, you can place your order online for pickup through their official website.
Does Dairy Queen in Gilmer have a drive-through service?
Yes, this Dairy Queen location offers a drive-through service for your convenience.
Is Dairy Queen accessible for people with disabilities in Gilmer?
Yes, the location has wheelchair accessible entrances, parking, and restrooms.
What payment methods does Dairy Queen in Gilmer accept?
Dairy Queen accepts both debit and credit card payments. Cash is not required.
Are there any beauty salons nearby where I can get a haircut or spa services before visiting Dairy Queen?
Yes, nearby beauty salons include Beauty Box Suites Salon, Whiplash Beauty Bar, Hair By Michele, and Purple Paradise Lashes, perfect for a visit before or after enjoying a meal at Dairy Queen.
What other dining options are near Dairy Queen in Gilmer?
Nearby dining options include Chicken Express, Chester's Chicken, La Finca (Mexican and Tex-Mex), Cozy Coffee Wagon, Subway, and Jucys Hamburgers, offering a variety of cuisines close to Dairy Queen.
Are there any automotive services or car dealerships near Dairy Queen for vehicle needs?
Yes, nearby automotive services include Stanley Chrysler Dodge Jeep Ram, Yazell Chevrolet, Winningham Chevrolet, My Little Margie, and Stanley CDJR - Gilmer, convenient if you need vehicle maintenance or want to shop for cars.