McDonald's

3.5
1352 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2146 E Austin, Giddings, TX
78942, United States

Hours

Reviews

3.5
1,352 reviews
5 stars
470
4 stars
297
3 stars
239
2 stars
118
1 star
228

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing disappointment in their interactions.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, with complaints about the freshness and presentation of items.

Cleanliness

Some customers noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.

Positive Experiences

A few reviews praised specific employees for their friendly service and positive interactions, indicating that not all experiences were negative.
  • JL
    James Laurent
    Nov 14, 2025
    3.0
    Nice and clean Loved the self serve menu but that is where the low score comes from. I never recieved a receipt and the display didn't give me a ticket number. When a cook came from the back to help me she was aware of the receipt paper being out and said her manager hasn't fixed it yet. I needed a receipt for business. 20 minutes later I had a receipt. It seems like if the McDonald's isn't inside Walmart the customer isn't that important. I tried the new wraps. It was okay but if served hot might have been good. I tossed it out
  • MM
    Mary Musa
    Nov 5, 2025
    5.0
    Use drive through,
  • AL
    Anthony Luck
    Nov 1, 2025
    1.0
    I been here twice why does it always look like you just throw the food together. Ordered a filetofish and it’s not even between the buns
  • JM
    Jaci Miller
    Oct 31, 2025
    1.0
    Absolutely awful. We spent 10 minutes in the drive through with no response from anyone. So we went inside instead in hopes and were immediately met with the manager lady (savanna) screaming at her employees, cussing them out, and then refused to take some lady’s order and when she said she was going to speak to their manager she began to yell at that customer and curse at her. We then spent another 10 minutes waiting inside the lobby while listening to her screaming at the workers and not doing anything.and when we got our order she was still yelling and incredibly rude.
  • MP
    Mirta Pedraza
    Oct 17, 2025
    1.0
    I have always been a loyal McDonald’s customer in Houston and I’ve never been treated this way before. At this location, the young man named Austin at the first window was rude and did not give us the ketchup we asked for, only cream and sugar for the coffee. Then at the second window, the lady who charged us and handed us the food scolded us, saying that anything we needed should have been requested at the first window. This was completely unnecessary and unprofessional, especially since we had already asked Austin but he didn’t give us the ketchup. Very disappointing service.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Giddings, TX?

McDonald's in Giddings, TX is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sundays.