Dairy Queen - 977 E Austin St., Giddings, TX 78942

3.8
675 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen - 977 E Austin St., Giddings, TX 78942
977 E Austin St, Giddings, TX
78942, United States

Hours

Reviews

3.8
675 reviews
5 stars
335
4 stars
136
3 stars
69
2 stars
35
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or inattentive staff, with several instances of long wait times and poor customer service experiences.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others reported issues like cold food, incorrect orders, and poor taste.

Cleanliness

The restaurant was noted for being clean, including the dining area and restrooms, which was appreciated by several customers.

Speed of Service

Many customers experienced slow service, particularly in the drive-thru, leading to frustration and dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their food, indicating that experiences can vary significantly.
  • KK
    K K
    Jan 6, 2026
    1.0
    Every time I get ice cream from this Dairy Queen it comes already half-melted. Never had this problem at any other location.
  • KS
    Kevin Schkade
    Dec 16, 2025
    4.0
    The chicken and dumplings and tacos are very good!
  • LA
    Laura Andazola
    Dec 7, 2025
    4.0
    Got there fairly late (lost track of time) but they were still absolutely friendly and the food was still good. Didn't have tea, but it's understandable given the time. Saved me from another night of unable to cook.
  • LR
    Logan Randall
    Dec 6, 2025
    1.0
    Pulled up through the drive-through to order food. The lady taking my food was very Rude then I’m having to wait over 20 minutes for my food to get done and then when I asked for sauce because no one offered it, the lady was rude handed it to me and slammed the window in my face!!!!
  • JG
    Jennifer Gilbert
    Nov 15, 2025
    2.0
    We sat at the window for 10 minutes. The person the window finally came back and asked if I had a Taco Salad. I said no, I'm waiting on the burger combo. Five more minutes go by and I finally get my food. The meat tasted like propane or lighter fluid had been added to it and the fries were cold. I threw it away and got something else to eat further down the road.

Frequently Asked Questions About Dairy Queen - 977 E Austin St., Giddings, TX 78942

What types of food and treats does Dairy Queen at 977 E Austin St offer?

Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and ice cream cakes.

What are the operating hours of Dairy Queen at this location?

The store is open from 10:00 AM to 10:00 PM Sunday through Thursday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.