Customers frequently reported rude or inattentive staff, with several instances of long wait times and poor customer service experiences.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others reported issues like cold food, incorrect orders, and poor taste.
Cleanliness
The restaurant was noted for being clean, including the dining area and restrooms, which was appreciated by several customers.
Speed of Service
Many customers experienced slow service, particularly in the drive-thru, leading to frustration and dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their food, indicating that experiences can vary significantly.
KK
K K
Jan 6, 2026
1.0
Every time I get ice cream from this Dairy Queen it comes already half-melted. Never had this problem at any other location.
KS
Kevin Schkade
Dec 16, 2025
4.0
The chicken and dumplings and tacos are very good!
LA
Laura Andazola
Dec 7, 2025
4.0
Got there fairly late (lost track of time) but they were still absolutely friendly and the food was still good. Didn't have tea, but it's understandable given the time. Saved me from another night of unable to cook.
LR
Logan Randall
Dec 6, 2025
1.0
Pulled up through the drive-through to order food. The lady taking my food was very Rude then I’m having to wait over 20 minutes for my food to get done and then when I asked for sauce because no one offered it, the lady was rude handed it to me and slammed the window in my face!!!!
JG
Jennifer Gilbert
Nov 15, 2025
2.0
We sat at the window for 10 minutes. The person the window finally came back and asked if I had a Taco Salad. I said no, I'm waiting on the burger combo. Five more minutes go by and I finally get my food. The meat tasted like propane or lighter fluid had been added to it and the fries were cold. I threw it away and got something else to eat further down the road.
What are the operating hours of Dairy Queen at this location?
The store is open from 10:00 AM to 10:00 PM Sunday through Thursday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.
Does Dairy Queen at 977 E Austin St have facilities for families and children?
Yes, it is family-friendly, welcomes children, has high chairs, seating, and restrooms available.
Is there a drive-thru service available at this Dairy Queen location?
Yes, this Dairy Queen location has a drive-thru for convenient service.
Can I order Dairy Queen menu items online for pickup?
Yes, you can place an order for pickup through their online order portal at https://www.dairyqueen.com/en-us/order/pickup/n/45250/.
Where is Dairy Queen in Giddings, TX located?
It is located at 977 E Austin St, Giddings, TX 78942, United States.
Are there other notable businesses or points of interest near Dairy Queen at 977 E Austin St?
Nearby places include LEECO Realty Group, Giddings Auto Credit, Giddings Nails, and Pizza Hut among others, making it convenient to combine visits for shopping, services, or dining.
How can I use nearby businesses like Pizza Hut and Liquor Depot when visiting Dairy Queen?
You can plan a food outing by enjoying Dairy Queen's ice cream and then visiting nearby Pizza Hut for a pizza meal or pick up beverages at Liquor Depot, all within close proximity.
Are there wellness or beauty services near the Dairy Queen location?
Yes, nearby places include Giddings Nails, Oasis Day Spa & Hair Salon, and Lush Lashes for beauty and spa services.
What amenities can help families with young children when visiting Dairy Queen?
Dairy Queen at this location has high chairs, seating, restrooms, is wheelchair accessible, and is family-friendly, welcoming children of all ages.