Customers reported a mix of experiences with service, ranging from friendly and efficient to slow and unresponsive.
Food Quality
Feedback on food quality was inconsistent, with some praising specific items while others reported issues like stale or poorly prepared food.
Cleanliness
Many customers noted that the restaurant was clean, including the dining area and restrooms.
Pricing Concerns
Several reviews expressed dissatisfaction with pricing, indicating that some customers felt the prices were too high for the quality received.
Staff Attitude
While some reviews highlighted friendly and helpful staff, others mentioned rude or unprofessional behavior from employees.
JG
Jennifer Gilbert
Nov 15, 2025
2.0
We sat at the window for 10 minutes. The person the window finally came back and asked if I had a Taco Salad. I said no, I'm waiting on the burger combo. Five more minutes go by and I finally get my food. The meat tasted like propane or lighter fluid had been added to it and the fries were cold. I threw it away and got something else to eat further down the road.
MM
Mary McKenzie
Nov 14, 2025
1.0
We were traveling and wanted ice cream. The cashier, (manager) seemed like she would really rather be somewhere else , that's being polite. The girl in the kitchen that we had to retrieve our own order was very nice and the only one with a smile..not the manager though
EG
Everardo Gonzalez
Nov 3, 2025
3.0
I was in Giddings for a class so I decided to give DQ a try. I ordered some chili cheese fries with a burger on the side and the chicken tenders. When I got to my hotel room I had no chicken tenders, the chili on my fries was black and appeared to be from the beginning of the day. Tasted horrible. It was already past 8pm and didn't want to drive back to get my tenders or complain about the quality of the chili. Additionally, I ordered a 4pc and was charged for a 6pc so thats what made it worse.
MH
Marilyn Hamby-McRae
Oct 30, 2025
5.0
Margaret, Mel snd Kayla gave the best service I could have asked for.
ME
Michael Elliott
Oct 16, 2025
1.0
3 Dude chicken fried steak sandwiches 1 regfrench fry, 1 reg onion rings, 1 cheese bites. 1 dr. Pepper and 1 med strawberry milk shake. Over $40.00 today after my surgical procedure and I need to eat something and go to bed
There website of austin politicians that handle price gouging against the American voting people.
We will not be eating at dairy queen again. I do not care about your prices for anything Dairy queen.
Voters do not make as much money as yoi think we do because of taxes carries and bills.
Congratulations you have lost 2 whole families on this one. I will tell everyone not to eat here again. Again, I am slamming every state government official we have until the prices are lowered or DQ is not allowed to be open in Gidding tx ever again.
My family will not eat there every again.
What are the operating hours of Dairy Queen at this location?
The store is open from 10:00 AM to 10:00 PM Sunday through Thursday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.
Does Dairy Queen at 977 E Austin St have facilities for families and children?
Yes, it is family-friendly, welcomes children, has high chairs, seating, and restrooms available.
Is there a drive-thru service available at this Dairy Queen location?
Yes, this Dairy Queen location has a drive-thru for convenient service.
Can I order Dairy Queen menu items online for pickup?
Yes, you can place an order for pickup through their online order portal at https://www.dairyqueen.com/en-us/order/pickup/n/45250/.
Where is Dairy Queen in Giddings, TX located?
It is located at 977 E Austin St, Giddings, TX 78942, United States.
Are there other notable businesses or points of interest near Dairy Queen at 977 E Austin St?
Nearby places include LEECO Realty Group, Giddings Auto Credit, Giddings Nails, and Pizza Hut among others, making it convenient to combine visits for shopping, services, or dining.
How can I use nearby businesses like Pizza Hut and Liquor Depot when visiting Dairy Queen?
You can plan a food outing by enjoying Dairy Queen's ice cream and then visiting nearby Pizza Hut for a pizza meal or pick up beverages at Liquor Depot, all within close proximity.
Are there wellness or beauty services near the Dairy Queen location?
Yes, nearby places include Giddings Nails, Oasis Day Spa & Hair Salon, and Lush Lashes for beauty and spa services.
What amenities can help families with young children when visiting Dairy Queen?
Dairy Queen at this location has high chairs, seating, restrooms, is wheelchair accessible, and is family-friendly, welcoming children of all ages.