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H-E-B

4.5
(2445 reviews)

Business Details

(512) 863-4427
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 4500 Williams Drive in Georgetown, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
4500 Williams Drive, Georgetown, TX
78633, United States

Hours

Reviews

4.5
2,445 reviews
5 stars
1,702
4 stars
499
3 stars
134
2 stars
41
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Cleanliness

The store is frequently noted for being clean, organized, and well-stocked, contributing to a positive shopping experience.

Product Quality

While many reviews commend the fresh produce and variety of products, there are concerns about the quality of some items, particularly in curbside orders.

Accessibility Issues

Some customers reported issues with parking and crowded conditions, especially during peak hours.

Mixed Experiences

While many customers love HEB, there are complaints about inconsistent service and product availability, particularly in delivery and curbside orders.
  • PP
    Pete Pruneda
    2 days ago
    5.0
    Excellent Store! Very Clean
  • LH
    Lisa Hardin
    Feb 7, 2026
    1.0
    Always been a great company and place to shop.
  • TM
    Thatsjustmyopinion Martin
    Jan 27, 2026
    1.0
    Today while shopping at this heb which is not my normal heb I had an unwelcoming experience with the cashier in line 6. It’s a nice layout to the store and all other team members were so helpful so it should out. I can’t remember his name but he had glasses and straight dark hair cut into a side part. He literally my an assumption after looking at me and proceeded to act annoyed by competing the transaction
  • XX
    Xopher
    Jan 24, 2026
    1.0
    8: 11 am and the east doors are still locked. It’s 35 degrees and dropping. Employees clogging the aisles but no one can be inconvenienced to unlock the doors.
  • EM
    E Magos
    Jan 21, 2026
    4.0
    Love my local HEB, but very disappointed to see the sanitary wipe dispensers normally located by shopping cart/basket area in front of store (both locations) are no longer provided, and have been replaced with liquid hand sanitizer dispensers. Like most HEBs, this one is always busy, meaning carts and baskets are constantly changing hands. At a time when flu, RSV, and covid are running rampant, it's hard to believe HEB would make a conscious decision to remove sanitary wipe dispensers. Especially in a community heavily populated with senior citizens and immuno-compromised people like myself. I'll continue to provide my own wipes now, but recommend HEB re-think this decision for the benefit of all customers. Contributing to a healthier and safer shopping experience by re-suppling sanitary wipe dispensers is/was one of the many reasons that made HEB special.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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