H-E-B

4.5
2429 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 4500 Williams Drive in Georgetown, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
4500 Williams Drive, Georgetown, TX
78633, United States

Hours

Reviews

4.5
2,429 reviews
5 stars
1,692
4 stars
496
3 stars
134
2 stars
41
1 star
66

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers frequently noted that the store is organized and clean, with fresh produce and a pleasant shopping environment.

Customer Service

While many reviews praised the helpfulness and friendliness of staff, there were also complaints about inconsistent service, with some cashiers being unfriendly.

Product Quality

Several customers expressed concerns about the quality of produce and other items, mentioning issues with spoiled goods and incorrect orders.

Store Experience

The store is described as busy and sometimes crowded, with parking issues noted by multiple customers.

Variety and Selection

Customers appreciate the wide selection of products, including unique items and healthy options, although some expressed frustration over the limited availability of certain brands.
  • AM
    Ali Moballegh
    Dec 30, 2025
    5.0
    This review is generally for the deli department and particularly for Ms. Ash. She is a great HEB employee who has always helped me with a smile and a lot of positive vibes. Thank you, Ash!
  • AR
    Ariel De la Rosa
    Dec 28, 2025
    5.0
    Muy bueno
  • BT
    Brooke Tindel
    Dec 20, 2025
    5.0
    Organized and clean. Yummy late night snack and other essentials. Love my HEB.
  • MC
    Mitchell Conley
    Dec 14, 2025
    5.0
    Busy... But has everything you could possibly need.
  • MS
    Matthew Shearin
    Nov 29, 2025
    1.0
    The store itself is fine, but this is the third time I've ordered delivery and they've failed to get the order correct. The deli doesn't seem to check the orders - I need bulk cheese to shred for pizza and they keep sending it sliced, assuming they even pick the right cheese. I've also received veg that's already wilting, which really sucks.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.