Dutch Bros Coffee

4.3
307 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
1309 W University, Georgetown, TX
78628, United States

Hours

Reviews

4.3
307 reviews
5 stars
227
4 stars
23
3 stars
10
2 stars
12
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some experiencing delays of 30 minutes or more.

Staff Friendliness

Many reviews highlighted the friendly and welcoming nature of the staff, with several customers praising individual employees for their excellent service.

Drink Quality

While many customers enjoyed the drinks, there were complaints about inconsistencies in drink preparation and flavor, with some drinks not meeting expectations.

Drive-Thru Experience

The drive-thru setup was criticized for being confusing and inefficient, leading to frustration among customers.

Customer Service Issues

Some customers reported negative interactions with staff, particularly regarding order mistakes and handling of complaints.
  • SL
    Sofia Laurence
    6 days ago
    1.0
    Worst Dutch bros I’ve been to, so disorganized and has no set structure. I placed my order ahead of time to be ready at 3:15pm and I didn’t receive it till 3:45pm. I would recommend other Dutch Bros. There was also a promo going on, I watched as other pick orders after me get the merchandise, but somehow I was skipped? I assume it was because I was in my work attire.
  • SK
    Sofia Kassa
    Nov 17, 2025
    5.0
    Great customer service and very sweet cashier! Highly recommend this location.
  • KA
    Ki Ali
    Nov 13, 2025
    2.0
    Always a good time and no issue expect I do get soft top which I pay extra for…which is already to much. At least cover the top of my drink with enough the photo for it has like 1/2 a cup of it but only a tbps in the actual drink. Please
  • JG
    Jon Gordon
    Nov 4, 2025
    5.0
    Made a drink mistake because we were talking too much (my fault) and they gave it to me for free. Good service and excellent cool drinks.
  • JG
    Jazmine N. Gulezian
    Oct 20, 2025
    5.0
    First time ever at Dutch Bros and I loved it. Got the seasonal Caramel Pumpkin Brulee iced chai and it was delicious! I wish it was an ice cream lol. I appreciate they let you order drinks with less ice. The prices are also really decent, and seem to be cheaper than some other places. I also love all of the different kinds of drinks and flavor options they have. My only wish is they also had some breakfast sandwiches or something lol.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!