Chipotle Mexican Grill

3.6
1036 reviews
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About

Mexican Restaurant
Chipotle Republic Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
900 N Austin Ave, Georgetown, TX
78626, United States

Hours

Reviews

3.6
1,036 reviews
5 stars
455
4 stars
197
3 stars
95
2 stars
52
1 star
237

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty tables, unclean bathrooms, and food debris on counters.

Service Speed

Customers frequently reported long wait times for both in-store and online orders, often exceeding 30 minutes.

Food Quality

Many patrons expressed dissatisfaction with the food quality, citing cold, bland, or improperly prepared items.

Staff Attitude

Several reviews mentioned rude or indifferent service from staff, with a lack of communication and care in handling orders.

Portion Sizes

Customers complained about small portion sizes and inconsistent servings, particularly for meat and toppings.
  • AG
    Angela Garcia
    Nov 17, 2025
    1.0
    Like your hot food cold? Well then eat at this Chipotle - day or night. You can always get a lukewarm meal here - they won’t tell you that something isn’t working, they will just let you order as normal and discover it when you take your first bite. 3rd time over 2 years that I have received cold food - one time they didn’t even pretend to heat up the tortilla for a burrito, but I didn’t catch on until we got our food home. Anyway, if you like to gamble, you can do it here.
  • NS
    Noah Stenger
    Nov 13, 2025
    2.0
    Google is being really strict with what I can say apparently so I'll keep it PG5. I paid $53 for a doordash order (fees included in the total), and they forget the steak in the burrito. Was offered a $5 credit. Waste of my money and time just writing this review. Only giving two stars because the ladies bowl was okay. Add this to the list of places I won't be patronizing anymore. Do better.
  • HM
    Haden Mattke
    Nov 2, 2025
    1.0
    This is the worst run chipotle location out of a long list of the ones we have visited and previously frequented. They consistently mess up fairly simple to go orders, and don’t provide full portions on a fairly regular basis and have left items off on several occasions. Honestly, can’t remember the last time they got an order correct. Wait times are hit or miss, I’ve stood waiting with about 10 other people who placed to go orders with basically no employee acknowledgement or urgency. Cleanliness is questionable, see other reviews. Today took the cake, we placed a pickup order, both of our meals came with 2 tacos, guess they assumed we wouldn’t check until we got home—who cares if we’re happy customers at that point, right? After going back in and (politely) asking for them to make it right, employee gave sass when they brought out the additional tacos. Something needs to be done at this location. There’s not another one near us, so I guess we just won’t be very regular chipotle customers going forward.
  • CA
    CVW Associates
    Oct 28, 2025
    1.0
    Rude service! AND there’s a picture of guacamole on the carne asada but it doesn’t say anything about it being extra cost. You find that out at checkout! Even the salsa is extra!
  • RB
    Rimpy Bharot
    Oct 23, 2025
    5.0
    For the first time in few years have I had a burrito which is not skinny and extra portion actually had extra . Taste was also good. Will recommend and return here.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Republic Square offer?

Chipotle Mexican Grill in Republic Square specializes in fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 900 N Austin Ave, Georgetown?

The restaurant is open every day from 10:45 AM to 11:00 PM.