Numerous customers reported poor customer service, including rude staff, incorrect orders, and long wait times.
Food Quality
While some customers enjoyed the food, there were complaints about greasy items, incorrect orders, and food safety concerns.
Cleanliness
Several reviews mentioned dirty restrooms and a need for overall cleanliness improvements in the restaurant.
Positive Experiences
Despite the issues, some customers praised specific staff members for their excellent service and highlighted enjoyable food items.
AA
Alex
Jan 3, 2026
2.0
The food was good and fast which was surprising since I haven’t been to a Dq in years. The Fox News blaring through the dining room was not very family friendly.
CR
Cristian Rodriguez
Jan 2, 2026
1.0
This location has THE WORST customer service. We went through the drive thru and ordered a single burger, a chicken strip meal, a taco salad and a hotdog meal, ordered in that order. They didn’t provide a receipt when we paid and also didn’t give the taco salad. When we questioned it, the girl who took the payment asked for the receipt which she knew she didn’t give us, and then another girl came and asked for the receipt yet again. We told her they didn’t give it to us. She then came back and said they didn’t charge us for it. When we questioned it because the guy repeated it back to us, twice, she said they didn’t charge us for it. She rudely ROLLED her eyes at us and shut the drive thru window. We will NEVER go back to this location again. UNACCEPTABLE customer service. Do better with the staff you have to represent your company!
MR
Melissa R.
Dec 30, 2025
5.0
Crunch tacos 🌮 are the absolute best! Never disappoints! They are never soggy! I don't know how they keep the shells so crisp ana crunchy but we love it!! We stop once a month when passing thru. Wish all Dairy Queen locations would follow suit!
RE
Rogelio Esparza
Dec 26, 2025
5.0
I had a wonderful experience, with incredible customer service & good eats cool treats.
MR
Maura Reyes
Dec 16, 2025
5.0
Left my purse behind when passing through to eat, they held on my belongs and keep it safe! Im so greatful for Stephanie calling me and ensuring everything will be held for me. Thank you! I couldn't get the survey to work from the reciept so Im reviewing this feeback on here.