Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Gatesville Subway® Restaurant at 2400 S Hwy 36 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I placed an online order for five subs, and three of them were made wrong. We also didn’t even receive one of the subs we ordered. We called the store to try to get it fixed. One of the locations answered, but we were told the location we actually ordered from didn’t have a phone.
The manager told us the only way to fix the order was to come back and have them remake it. We explained that wasn’t possible because we work in a hospital and our lunch break was already over. She then said she would have the manager call us back.
When we got the call, I was just trying to confirm which location was calling because we had been told the other store didn’t have a phone. The woman immediately got an attitude with me and said, “What are you talking about?” and continued to speak very rudely. After that, she said she was actually the owner of both locations.
She eventually said they would remake the sandwiches and bring them to the hospital for us, which we appreciated. However, they didn’t arrive until two hours later. The whole situation was very frustrating, and the customer service we received during the phone call was disappointing.
JM
Jerry McCloud
Jan 31, 2026
3.0
Subway nothing special. The restaurant was clean. Service was good, got orders done quickly
JJ
jamey48
Jan 14, 2026
2.0
Subway could be a lot better if the meat wasn't turkey based. I find it bland. Except for the steak, meatball, and roast beef. Why the hell don't they carry sour cream and onion chips ? I know it's a good seller. And make sure they are real fried potatoe chips. Look you all took the steps to be more healthy and it worked for awhile. But you really don't sell anything healthy except for salad. And the prices are outrageous. I'm not going to pay 20 dollars for 1 sub. Your hanging by a thread. Change is needed. But stop talking advice from so-called experts. They got you here. Ask your customers, in person ! Not some bs about surveys. Good luck Subway. But JJ, and fire house have you beat, by a long shot.
CT
Chad Thompson
Dec 27, 2025
1.0
I will never eat or try to eat at this subway again. I will never understand why subway serves the online orders before the people actually standing in front of them. They told me that it would be a 20 minute wait because they had 10 sandwiches in front of me that were all online. I asked why they do that and her response was the online people are just as important. If that's how they want to do business they need to put in a food line just for the online orders. People have gotten so lazy in life that they order everything online instead of being a person and doing something themselves and places like this cater to those lazy people. I will not go back EVER!!!
This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: