Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Gatesville Subway® Restaurant at 2400 S Hwy 36 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Food quality varies significantly; some customers enjoyed their meals while others reported issues like blandness and food safety concerns.
Order Process
Many customers expressed frustration with the online ordering system and kiosk usage, leading to delays and dissatisfaction.
Cleanliness
While some reviews mention cleanliness, others highlight unsanitary conditions and poor hygiene practices among staff.
Staff Efficiency
Staff efficiency is inconsistent, with reports of slow service and lack of organization during busy times.
JM
Jerry McCloud
Jan 31, 2026
3.0
Subway nothing special. The restaurant was clean. Service was good, got orders done quickly
JJ
jamey48
Jan 14, 2026
2.0
Subway could be a lot better if the meat wasn't turkey based. I find it bland. Except for the steak, meatball, and roast beef. Why the hell don't they carry sour cream and onion chips ? I know it's a good seller. And make sure they are real fried potatoe chips. Look you all took the steps to be more healthy and it worked for awhile. But you really don't sell anything healthy except for salad. And the prices are outrageous. I'm not going to pay 20 dollars for 1 sub. Your hanging by a thread. Change is needed. But stop talking advice from so-called experts. They got you here. Ask your customers, in person ! Not some bs about surveys. Good luck Subway. But JJ, and fire house have you beat, by a long shot.
CT
Chad Thompson
Dec 27, 2025
1.0
I will never eat or try to eat at this subway again. I will never understand why subway serves the online orders before the people actually standing in front of them. They told me that it would be a 20 minute wait because they had 10 sandwiches in front of me that were all online. I asked why they do that and her response was the online people are just as important. If that's how they want to do business they need to put in a food line just for the online orders. People have gotten so lazy in life that they order everything online instead of being a person and doing something themselves and places like this cater to those lazy people. I will not go back EVER!!!
BT
Brooklyn Tucker
Nov 4, 2025
1.0
The girl making sandwiches today was extremely rude and clearly didn’t want to be bothered. Also barely put sauce on our sandwiches, and didn’t add the bacon I asked for. This location needs to prioritize customer service. I’ll go to the one in Walmart from now on. Only giving one star because zero isn’t an option.
CH
Cecil Herrin
Sep 10, 2025
2.0
Disappointed. The food was not up to their normal standard. Had an unpleasant taste, possibly on the verge of being bad.
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