H-E-B

4.5
1239 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 1207 E Main Street in Gatesville, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
1207 E Main Street, Gatesville, TX
76528, United States

Hours

Reviews

4.5
1,239 reviews
5 stars
850
4 stars
239
3 stars
94
2 stars
20
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their friendliness and helpfulness, while others are criticized for being rude and unhelpful.

Store Size

Many customers feel the store is too small for the growing town, leading to limited product selection and crowded conditions.

Cleanliness

The store is generally reported as clean and well-maintained, although some customers noted issues with cleanliness in specific areas.

Product Availability

Customers appreciate the availability of basic items, but many express disappointment in the limited selection of products compared to larger H-E-B locations.

Checkout Experience

Long lines and insufficient open registers are common complaints, with some customers preferring to shop at competitors due to checkout delays.
  • DA
    Dma A
    5 days ago
    5.0
    It was extremely busy today. However, the staff handled everything with ease and professionalism.
  • ER
    Evelyn Ross
    Nov 13, 2025
    4.0
    Economical purchase price for gas and clean station as well as surroundings.
  • JJ
    jts728
    Nov 8, 2025
    4.0
    Always has a good selection of products and items. I drive two hours to shop here so I don't have to go to brookshires
  • DS
    David Smith
    Nov 2, 2025
    1.0
    Went in this location last Friday. Only 2 check outs, one was 15 items or less. Store was old! I love heb but will not stop at this location again. Stayed in line over 30 minutes .
  • RF
    Ranger Fields
    Oct 16, 2025
    1.0
    Just had a terrible experience with curbside and it seems to be specifically at this H-E-B, I had placed an order for flowers and chocolates for my wife's anniversary gift, and my wife was going to pick it up and be surprised so she drops our son off at school and goes up to curbside, well right as I was about to txt for the pickup they blatantly cancel my order, when I called she said oh yeah my bad I was supposed to cancel someone else's but you can "replace the order" knowing good and well a refund doesn't happen that quick, so she took my name and number for her manager to call me, "Kinzie" was her name i believe and she said the same thing oh there is nothing she can do and you should get a refund, If I could give zero stars I would, way to ruin someone's day great job H-E-B not even a single offer to help or fix the issue just "too bad better luck next time" what a joke.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.