Wingstop

2.6
260 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Garland 1st St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
1625 S. 1st Street, Garland, TX
75040, United States

Hours

Reviews

2.5
260 reviews
5 stars
76
4 stars
18
3 stars
19
2 stars
7
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about dry wings, missing sauce, and incorrect orders.

Cleanliness

Several customers noted cleanliness issues, including dirty dining areas and unsanitary food handling practices.

Customer Experience

Mixed feedback on customer interactions, with some praising friendly staff while others reported rudeness and lack of care.
  • YM
    yesenia morales
    Dec 21, 2025
    2.0
    Normalmente elegía este Wingstop porque me queda cerca y daban todo fresco y bien pero últimamente ya son como 4 veces que ordeno y mis alitas casi no tienen la salsa que ordeno y las alas están ya duras y secas parece que tenían rato ahí tengo que buscar otra alternativa. Pongo foto de mis alas que no tienen salsa eran mango habanero se supone.🧐
  • JV
    J VD
    Dec 19, 2025
    1.0
    If I could give this specific restaurant 0 stars, I would. Terrible, terrible service—they have workers literally hanging up and being extremely rude. I placed a delivery order through the Wingstop app, and it never got delivered. I called, and the girl picked up and placed me on hold for 10 minutes. After I tell her the issue I was having with my delivery order, she then tells me I had to contact DoorDash since the order was being delivered through DoorDash, and then she hangs up on me. I contacted DoorDash and explained the issue, so they called the restaurant, and the same girl answered and hung up on the DoorDash live agent after he told her he was DoorDash customer service. It’s so disappointing and pathetic ; I'm definitely not ordering from this location ever again.
  • CM
    Chelsea Morris-Curlett
    Dec 18, 2025
    4.0
    I just want to give some MAJOR propers to the crew last night December 17th 2025! Last night, we ordered Game time flavor bundle at literally the last minute (maybe 1hr before closing) Unexpectedly, the food was done WAY earlier than expected which initially made us very nervous I’m not gonna lie. Lol But when the food arrived we were pleasantly surprised!! The food was hot and fresh. Everything was well prepared, well seasoned and packaged with care. I only gave a 3 for atmosphere because I wasn’t actually there but TOP TIER EXPERIENCE guys!!! Keep up the great work!!
  • AM
    Avery McCall
    Dec 17, 2025
    4.0
    Michelle was a great cashier very nice,respectful and helped with any questions I had. No issues at all again great service will likely come back !!
  • SA
    Samantha Arreguin
    Dec 7, 2025
    1.0
    I placed an uber order of 3 combos and the restaurant only sent one bag out instead of both! So i called and was placed on hold for 20 min then i called back again and i heard them pick up the phone them hang up on me, so lastly i called a third time and they answer and they said my bad come pick it up. So i did i sent my brother and they made him wait approximately 30-40 minute for it (shouldnt it have been made already) then after that i told him just to leave because it was already late ! I tried calling back so i could get a refund and they never responded or hung up on me! Mind you i spent a good amount of money for this to happen. I never got a reponse so i never received my money back, i was also not able to go myself as i do have a newborn and it was too hold for her to be outside. WILL NOT BE COMING BACK TO THIS LOCATION

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.