Whataburger

3.9
1600 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2545 FIREWHEEL PKWY, GARLAND, TX
75040, United States

Hours

Reviews

3.9
1,600 reviews
5 stars
821
4 stars
323
3 stars
141
2 stars
89
1 star
226

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, overcooked, or improperly prepared items.

Service Speed

Numerous reviews highlighted slow service times, particularly during non-peak hours, leading to frustration among customers.

Customer Service

While some employees received praise for their friendliness and helpfulness, there were also complaints about rude management and unprofessional behavior.

Cleanliness

Several customers noted the cleanliness of the restaurant, including the dining area and restrooms, as a positive aspect.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported, indicating a need for improvement in order accuracy.
  • LH
    Lala Hernandez
    Nov 12, 2025
    1.0
    There was only one car in front of us but they asked us to go to a parking space where we waited 20 min until I called the store to ask where the order was, they said it was on its way then good thing we checked before driving off because there were items missing so we had to call again. Altogether 35 min in a drive thru is way too long.
  • LK
    Lisa Kay
    Nov 11, 2025
    5.0
    Always great service and great food!
  • DE
    Diego Estrada
    Nov 11, 2025
    3.0
    Food is great, staff is friendly, I wish they would be consistent everyday with warm meat patties though.
  • JJ
    Jason
    Nov 5, 2025
    5.0
    They are always so friendly at this location.
  • SG
    Sondra Gilbreath
    Oct 19, 2025
    1.0
    4 cars had to pull aside at the drive thru because breakfast food wasn’t ready for 9:30am customers

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 2545 Firewheel Pkwy, Garland?

Whataburger is open 24 hours a day, 7 days a week, including weekends.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.