Wendy's

3.6
1147 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Garland, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Garland, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
501 West I-30, Garland, TX
75043, United States

Hours

Reviews

3.6
1,147 reviews
5 stars
449
4 stars
272
3 stars
168
2 stars
58
1 star
200

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of feeling rushed or dismissed.

Food Quality

Numerous complaints about food being cold, unsanitary, or incorrect, including raw chicken and hair found in food.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including sticky floors and malfunctioning soda machines.

Order Accuracy

Frequent issues with incorrect orders, missing items, and poor handling of online orders.

Positive Experiences

Some customers praised specific staff members for their kindness and good service, as well as the quality of certain food items.
  • CS
    Chandler Smith
    Nov 14, 2025
    1.0
    Walked in, had to wait a bit for a person to take our order. I will say that the lady who took our order was respectful. But on the other hand I witnessed the people throwing food onto the counter where they bag the food after making it. Then we get told the lobby is closed when we just got our food and then we got told again a few minutes later we have till 8:30 to eat our food and exit the lobby when it was only 8:03 at the time. One thing you don’t is rush your customers to eat food and exit your establishment. It’s quite a rude and horrible impression to leave on someone. I suggest they change and correct their behavior and actions
  • BB
    Bay Bay
    Nov 11, 2025
    3.0
    The service is mid, the food is never hot when you get it just warm, hardly ever fresh even in the morning time. I've gone to this location 4 times around 6:45 am when they should have been open but nobody came to the speaker. I drove around to the window and the lady walked to the back out of sight. When you do place an order they over offer other things. But this is the closest location to me sooooo I'm stuck.
  • AT
    Annie Thomas
    Oct 26, 2025
    5.0
    The staff gave me a deal. And was manners and patent and respectful and I saved and I like the guall the mineut maid green drinks. Sincerely a.m.10kdsm.s.kds
  • RC
    R Cedeno
    Oct 20, 2025
    2.0
    Just close the place they’re worthless
  • GS
    Gustavo Santos
    Oct 13, 2025
    1.0
    Worst service at this location they rude , rushing you and it looks like al they can say is "what else" after every single thing "what else" thats

Frequently Asked Questions About Wendy's

Is 501 West I-30 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.