Wendy's

3.5
1026 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5235 N. Garland Rd., Garland, TX
75040, United States

Hours

Reviews

3.5
1,026 reviews
5 stars
379
4 stars
220
3 stars
135
2 stars
70
1 star
222

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was often cold, stale, or not fresh, with several mentioning issues with specific items like burgers and fries.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of attention to customers at the counter and drive-thru.

Order Accuracy

A significant number of customers experienced issues with their orders being incorrect or incomplete, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor food handling.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported even when the restaurant was not busy.
  • ZA
    Zoila Alay
    Oct 25, 2025
    5.0
    Muy buen lugar para comer algo barato y rapido
  • RR
    R
    Oct 21, 2025
    1.0
    They forgot my sandwich and the food didn’t taste fresh. The fries were definitely old. 🤮
  • AS
    Andre Smith
    Aug 29, 2025
    1.0
    It was ok..had that old sitting under tje heat lamb taste
  • SA
    Side Quest Arcades
    Aug 26, 2025
    5.0
    The Wendy's Wednesday meal is a really cool collab, the employees are always really sweet
  • ER
    Elizabeth Rodriguez
    Jul 6, 2025
    1.0
    They have the worst service. I went through the drive-thru and I was asking about options not being particular anything since the menu is confusing and I haven't been here in a while and the guy on the speaker was getting agitated and was huffing and puffing when I was asking him what Burger comes with the biggie bag. I decided to leave since they were probably going to make my burger into a mess and the burger was going to be for my kid. I do not want to eat at a restaurant where people are making it seem like it takes their whole selves to try to prepare something or take an order because I don't want to get messed which is half of the restaurants out here nowadays and I was trying to get something quick because I was out in the street but I prefer to just go home and cook something. Mind you whenever I was asking him two three questions there was nobody inside the restaurant and there was nobody in the Drive-Thru.

Frequently Asked Questions About Wendy's

Is 5235 N. Garland Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.