Wendy's

3.9
835 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1905 Garland Ave, Garland, TX
75040, United States

Hours

Reviews

3.9
835 reviews
5 stars
396
4 stars
190
3 stars
108
2 stars
42
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude staff and unhelpful management.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing stale items, incorrect orders, and undercooked meals.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food served.

Speed of Service

Customers frequently complained about long wait times, both in the drive-thru and for in-store orders, often with no explanation for delays.
  • HC
    Hali Clevenger
    6 days ago
    1.0
    I came in and got food from this Wendy's and a lady who is working the fry station, ungloved, scratched her nose and hair and turned around and made my fries clawing my fries along with others through the drive through. Of course I demanded them to remake my fries. At least my sandwich was made someone who was gloved. For 16$ it better be made with clean hands.
  • JR
    Jose Ramirez
    Oct 27, 2025
    1.0
    Really bad customer service
  • CR
    charli Reyno
    Oct 25, 2025
    5.0
    I like it n everything But Im kinda starting to get annoyed that now you have to pay for spicy sauces.... Que pedo Wendy's why you even do that. Why you make a big deal?? Is not like it's rare and expensive to make spicy sauces why you have to charge for them ?? 🤦‍♂️🤦‍♂️ That's just ridiculous
  • DG
    Dallas Gal
    Sep 19, 2025
    2.0
    I do understand that customers are difficult to deal with. But man, the staff here was undeniably rude. I came into order and while ordering I asked if I could use the restroom and they just did not want to deal with opening the door to allow customers in. The entire restaurant was empty. When I came in, they really had the attitude of them wanted me out. The food was basic. The bread was really stale. Was trying to get a quick bite to eat, but I should’ve just gone to McDonald’s instead
  • AM
    Abriana Myles
    Sep 13, 2025
    1.0
    Subpar service. It was obvious that some of the employees didn’t want to be there because it was displayed in their customer service..

Frequently Asked Questions About Wendy's

Is 1905 Garland Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.