At Wendy’s in Garland, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Garland, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers praised the friendly and accommodating staff, although some reported poor service experiences.
Food Quality
The quality of food was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and restrooms, indicating a need for better maintenance.
Order Accuracy
There were multiple complaints about incorrect orders and substitutions not being honored, suggesting a lack of attention to detail.
WB
William B
Dec 21, 2025
1.0
At 11 PM, nobody's in line. I go straight to the window and apologize for not going through the speakers. The guy's upset at me. I tell him sorry I just want French. Fries. HIS ATTITUDE TOWARDS ME IS HORRIBLE, almost yelling at me, SO I LEFT WENT ACROSS THE STREET AND GOT SOME FRIES FROM MCDONALD'S AND THEY WERE SO NICE. White skinny man last night
12-20-2025 I need a representative from WENDY'S TO CONTACT ME
CI
Carline Isaac
Dec 12, 2025
5.0
Great customer service plus the food was fresh at 10:30p.
PL
Porchia Lou
Dec 3, 2025
5.0
Always clean quick and precise
LJ
Lucius Babino Jr
Nov 9, 2025
5.0
You can never go wrong with the biggie bag meal and make it a large
OG
Omar Gutierrez
Nov 1, 2025
1.0
App wasn't working so I went to the restaurant. I ordered how I usually order from the app, and was told that I couldn't substitute sides, even though the app allows me to do so.