Tom Thumb

4.2
1851 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Tom Thumb located at 2645 Arapaho Rd, Garland, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today! Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 495-9807. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Tom Thumb
2645 Arapaho Rd, Garland, TX
75044, United States

Hours

Reviews

4.2
1,851 reviews
5 stars
1,051
4 stars
455
3 stars
178
2 stars
63
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful, while others are reported as rude and unprofessional.

Pricing

Many customers expressed dissatisfaction with high prices compared to competitors like Kroger and Walmart, leading to complaints about value for money.

Product Quality

There are numerous complaints about expired or poorly handled products, particularly in the meat and produce sections, raising concerns about food safety.

Store Cleanliness

The store is generally described as clean and well-stocked, although some reviews mention it being dingy or poorly organized.

Checkout Experience

Customers reported frustrations with the self-checkout process and issues with digital coupons, indicating a need for better training and system improvements.
  • DC
    don “ratman” cas
    Nov 17, 2025
    3.0
    I stopped here when getting hearing aids fix nextdoor. It's very clean organized as for price just liked any supermarket a little pricey on item. Plus witnessed a group that follows customer and tell others customer and employee lies and others stuff on this customer. I lived in Garland over 33yr never seen such hate groups.
  • WD
    Wade Doerr
    Nov 16, 2025
    5.0
    Very clean. Well staffed. I don't know how to really review a grocery store. Always positive experiences. Mr. Thumb, can we come down on the prices a tad?
  • RK
    Rajat Kalra
    Nov 13, 2025
    1.0
    This is for Bakery. I gave a Cake order 2 days before and then visited store today. Now they are telling me they are out of stock of raw material. I understand that but least you can do is call Customer and inform you are out of stock, so that person does not visit second time. I hope management takes a note else even this Tom Thumb will get closed.
  • BW
    Bruce Wayne
    Nov 13, 2025
    1.0
    My ankle was sprained and i wanted to use the motorize shopping cart but the guy who stand at the check out lane told me to put it back.i told him that i have an injury and he kept telling me to put it back because im not disabled??? I thought the cart were meant to be used if you have a hard time walking around the store???? If i were capable of walking without an injury, i would.
  • JB
    Jenny Bobadilla
    Oct 30, 2025
    3.0
    The store prices are not as good as Kroger. I had lots of trouble getting cell service in the store so I could clip the digital coupons and several things were either priced wrong (eggs/pumpkins) or didn’t ring up as the clearance sticker had it priced. I did self-checkout bc that was the only option at 9pm and hated every min of it. There was a guy there helping me but they really need to quit making us do our own checking out.

Frequently Asked Questions About Tom Thumb

Does Tom Thumb accept SNAP EBT?

Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Tom Thumb near me accept Apple Pay?

Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!