Tom Thumb

4.3
2034 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopTom Thumb
Looking for a grocery store near you? Visit your local Tom Thumb located at 925 Northwest Hwy, Garland, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today! Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 271-0582. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Tom Thumb
925 Northwest Hwy, Garland, TX
75041, United States

Hours

Reviews

4.3
2,034 reviews
5 stars
1,179
4 stars
488
3 stars
186
2 stars
68
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude or unprofessional.

Cleanliness

The store is generally noted for being clean and well-organized, although there are complaints about expired items and dirty self-checkout scanners.

Product Availability

Customers frequently mention issues with product availability, particularly in the deli and bakery sections, and the lack of fresh items like bagels.

Pricing

Prices are perceived as higher than competitors, but some customers feel the quality justifies the cost.

Management Issues

There are several complaints regarding poor management practices, including inadequate staffing and handling of customer complaints.
  • NV
    Nancy Valle
    2 days ago
    5.0
    This is hands down my favorite Tom Thumb! The pharmacist and staff are truly the best!! They are kind, knowledgeable, and always willing to go the extra mile. Even though I moved an hour and a half away, I still choose to have my prescriptions filled here because the service is just that good. They make you feel valued every single time. Highly recommend! 🤩🙏⭐️⭐️⭐️⭐️⭐️
  • GG
    Garlandimports08
    5 days ago
    5.0
    My go-to place for fresh bagels in their bakery.
  • AS
    Anessa Salmeron
    Dec 30, 2025
    5.0
    Customer service was nice and accommodating to my needs.
  • LS
    Lulu Sweets
    Dec 27, 2025
    1.0
    Please don't open a department like the meat one if you're not going to have anyone available there to serve customers and multiple employees walk past you with no or offer of assistance.
  • JR
    Jay (Reaper)
    Dec 22, 2025
    2.0
    Everyone else in the store was pleasant except for Amelia in the Deli. I don't understand why she was rude. If the food wasn't good I wouldn't even go back into this Tom Thumb ! Only getting 2 stars because the rest of the team made up the difference.

Frequently Asked Questions About Tom Thumb

Does Tom Thumb accept SNAP EBT?

Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Tom Thumb near me accept Apple Pay?

Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!