Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Garland Subway® Restaurant at 5970 Broadway Blvd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported slow service, rude staff, and poor communication, leading to a frustrating experience.
Food Quality
Many reviews highlighted issues with food quality, including stale ingredients, incorrect orders, and skimpy portions.
Cleanliness
Customers frequently mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of basic hygiene.
Stock Availability
A recurring complaint was the frequent unavailability of menu items, including bread and toppings, which disappointed many customers.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their friendliness and professionalism.
JM
Jody Minx
Feb 24, 2026
1.0
I placed an online order through the subway app for two footlong sandwiches. The employee called to tell me they were out of meatballs and that I would have to cancel the order. I asked if I could just substitute a different sandwich and she told me “no because we are out of a lot of stuff.” Then she told me she couldn’t void the order and that I had to do cancel it in the app (which is not an option in the app). I called back and she wouldn’t answer the phone. Now I’m out $27.00.
However I did discovered that a different subway in the area has MUCH cheaper prices. I will not be ordering from the broadway subway ever again.
CJ
courtney jones
Feb 18, 2026
1.0
0/10 experience . i ordered through the app for pickup 20 minutes prior to arriving, got there at the time my pick up was & my order was not ready even though there was no one in the store, ended up waiting an extra 5-7 minutes . while the lady was in the middle of making my sandwich she picked trash up off the floor as well as stuck her whole hand in the scraps bin while wearing the same gloves, i asked her to change gloves bc unsanitary ???? she just looked at me and ignored me . unacceptable and will never be coming back
MC
Michael Chitren
Feb 4, 2026
1.0
Slowest service I have ever received.
FS
Fernando Sanchez
Jan 29, 2026
5.0
Hello, I just wanna say yesterday on 01/28/2026 at 8:45 p.m. while me and my girl was waiting to put in our order there was this woman who was very rude and very disrespectful. The worker, a young man name Vick, who kept a smile the whole time (and remained professional and respectful) was great.
FS
Fernando Sanchez
Jan 29, 2026
5.0
Incredible experience! Vick is an absolute artist 😍 Although the person before us was a complete nightmare, he remained professional and kept a smile on his beautiful face. He made our food perfectly and talked with us the whole time. This man deserves an award for his attitude, even though we were there when it was almost closing time. I will absolutely go back, even if it's only to say hello 🤗 I wish I could rate this experience 10 stars 🤩 lol. Thanks so much Vick!!!
The Subway is located at 5970 Broadway Blvd., Broadway Plaza, Garland, TX 75043, USA.
What are the operating hours of this Subway restaurant?
The Subway is open every day from 9:00 AM to 10:00 PM.
Does this Subway offer delivery and pickup options?
Yes, this Subway offers delivery and curbside pickup services.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
Can I order catering services from this Subway?
Yes, catering services are available for any event or gathering.
Does the Subway at Broadway Plaza have dine-in service?
Yes, this Subway location offers dine-in service.
Where can I view the menu for the Subway at 5970 Broadway Blvd.?
The menu is available online at https://subway.com/en-us/restaurant/12623-0/menu where you can view nutrition and menu options.
What nearby restaurants can I visit after enjoying a meal at Subway?
Nearby restaurants include Wingstop for chicken dishes, Papa Johns Pizza for pizza, and China City Restaurant for Asian cuisine.
Are there any nearby beauty or spa services close to Subway at Broadway Plaza?
Yes, Vince's Salon, Nails Forever & Spa, Shimmer Nails & Spa, and Exhibit Barbershop are nearby for beauty and spa needs.
What are some useful nearby services around Subway at Broadway Plaza?
Nearby services include Walgreens ATM for cash needs, Western Union for money transfers, and Car Key Copy Garland for locksmith services.
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