Service Speed
Many customers reported slow service, with long wait times for orders, even when the restaurant was not busy.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.
Food Quality
Feedback on food quality was mixed, with some customers enjoying specific items while others complained about cold, stale, or poorly prepared food.
Customer Service
While some customers praised friendly staff, others reported rude service and a lack of professionalism.
App Experience
The app was noted for providing good deals, but there were complaints about orders being overlooked or incorrect when placed through it.