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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Garland, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5020 N Garland Ave for the ultimate SONIC experience!
Numerous customers reported rude and unprofessional service, with many experiencing long wait times and incorrect orders.
Food Quality
Several reviews indicated that food quality was inconsistent, with complaints about undercooked or stale items.
Order Accuracy
Many customers expressed frustration over incorrect orders and issues with online ordering, highlighting a lack of attention to detail.
Staff Attitude
Multiple reviews mentioned unfriendly staff interactions, contributing to a negative dining experience.
Speed of Service
Customers frequently noted slow service, particularly during busy hours, leading to dissatisfaction.
EP
Emma Parker
Jan 2, 2026
4.0
Great burrito slow service
BB
Bella
Dec 29, 2025
1.0
I ordered a sonic burger for the meat patties to crumble in my mouth, old stale meat patty. Not good for business
AB
Alex Bailey
Dec 28, 2025
5.0
I got a couple of bags of ice 🧊 in the drive thru, they came out and delivered the ice so I didn't have to wait in line 🙌🏾 impressive service
CP
Cole Phillips
Dec 18, 2025
1.0
The staff working that day gave me a lid for my drink that was used on another drink. I'm a germophobe so I dislike that very much. Haven't had Sonic in years so I decided to give it a try but I'm not going back for another few years because of that.
JR
Jason Reeves
Nov 26, 2025
3.0
Night crew delivers food with care and a smile but food coming out of the kitchen is falling short, Tots are consistently underdone and unsalted, and onion rings are over done