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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Garland, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6202 Broadway Blvd. for the ultimate SONIC experience!
Customers reported inconsistent food quality, with some experiencing undercooked items and others praising fresh and hot meals.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Management Response
Some customers appreciated the professionalism of managers in handling complaints, while others noted a lack of responsiveness.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including unsanitary conditions and bugs found in food.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with friendly staff and good service.
KR
Katrice Roberts
Jan 2, 2026
5.0
Very nice black lady with a great smile. Food was good. I don't stop there often...
BM
Bryan M.
Dec 27, 2025
1.0
Burnt...
SD
Shannon Dawson
Dec 14, 2025
2.0
Gave me a burrito with a hard tortilla, sausage and egg inside of it was old! Disgusted
TD
T D
Nov 24, 2025
5.0
I truly love this location. Food is always made fresh and drinks are crafted well!!
AC
Anastasia Christie
Nov 19, 2025
5.0
I ordered 2 meals and by mistake they were undercooked. We didn't eat the food and the store closed by the time I called to report the issue. I spoke to the manager "Janesia" about the issue the next day. She was sweet, professional, and accommodating. She re-made our order and was very apologetic even though the mistake didn't happen on her shift. Mistakes happen and it's pleasant to see a manager handle the issue so professionally. Thank you Janesia!