Papa Johns Pizza

3.4
260 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Garland, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Garland pizza for any occasion. Call us for pizza delivery in Garland or stop by 5952 BROADWAY BLVD for carryout to order the best pizza in Garland, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
5952 BROADWAY BLVD, Garland, TX
75043, United States

Hours

Reviews

3.4
260 reviews
5 stars
113
4 stars
38
3 stars
20
2 stars
23
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude interactions and poor handling of issues.

Delivery Issues

Numerous complaints about delivery problems, including late arrivals, incorrect orders, and poor communication from drivers.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others received cold, overcooked, or incorrectly prepared items.

Order Accuracy

Frequent issues with incorrect orders, including missing items and wrong pizzas being delivered.

Cleanliness and Safety

Concerns raised about hygiene practices, including employees not wearing masks properly and unsanitary food handling.
  • MN
    Marcelo Najares
    Nov 16, 2025
    1.0
    Vine a buscar una pizza hoy 15 de noviembre a las 11 de la noche y tienen cerrado y dice que supuestamente cierran ala 1 am no mienten al público
  • JH
    Jason Henry
    Nov 9, 2025
    1.0
    I have never liked papa John's! I know where the sauce comes from. I gave it a shot with the max topping deal. Crust is trash. I will never order papa John's again. Deal or not! TRASH!
  • JT
    JD Terrell
    Sep 9, 2025
    5.0
    Amazing customer service! I ordered a pizza and cheese sticks for a friend who recently got out of the hospital. A different friend said she would pick the pizza up so she could take along salad and a dessert to our friend. Unfortunately, this friend was confused about the day and wound up not being able to pick up the pizza. She only realized her mistake and let me know ten minutes prior to the pick-up time. I hurriedly called the store and asked if I could change the order to delivery, explaining a bit of what happened to the man who answered. He told me that he would change it to delivery. When I asked about paying the difference, he said not to worry… that he would take care of it. He seemed genuinely concerned and was so empathetic towards the situation. The pizza was quickly delivered and he threw in a soda! What a kind man who went above and beyond! Highly recommend!
  • AW
    Alexander Ward
    Feb 19, 2022
    3.0
    The food is great and the delivery is spotty enough that I'm only going to use cash tips instead of adding it when I order from now on. I'd also rather have a company delivery driver than a Door Dash thief.
  • LB
    Lady Barringer
    Aug 7, 2021
    3.0
    The doordash guy broke the seal on one of my pizzas the store made the pizza fresh the lady fixed my issue she wasnt rude like the doordash guy

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Garland, TX?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.

Can I order carryout or takeout from Papa Johns Pizza?

Yes, carryout (takeout) is available every day from 10:00 AM to 10:00 PM.