On The Border Mexican Grill & Cantina

3.8
1480 reviews

About

Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.

Location

On The Border Mexican Grill & Cantina
4970 N George Bush Frwy, Garland, TX
75040, United States

Hours

Reviews

3.8
1,480 reviews
5 stars
669
4 stars
339
3 stars
167
2 stars
121
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various staff members, particularly highlighting servers like Holly, Victor, and Forrest.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed the new menu items and improvements, others expressed disappointment with changes to favorite dishes and seasoning.

Cleanliness Issues

Several reviews mentioned cleanliness problems, particularly in the restrooms, which detracted from the overall dining experience.

Menu Changes

Customers noted significant changes to the menu and recipes since the new ownership, with some expressing nostalgia for the previous offerings.

Atmosphere

The restaurant was generally described as having a pleasant atmosphere, though some reviews mentioned issues with noise and lighting.
  • CC
    Caitlin
    2 days ago
    1.0
    I threw up about an hour or so after eating here and I only ate the rice and half of the beef burrito.
  • DG
    Danilo Galvez
    Dec 25, 2025
    1.0
    Food tasted terrible and the cooks play the speaker to loud in the kitchen so you can’t hear the music the restaurant plays on the dining room
  • LM
    Lindsay M
    Dec 20, 2025
    5.0
    Melanie and the lady in the frontdesk( i did not get her name) they are very friendly. Thank you both!!!! :) Food is amazing!
  • YP
    Yvonne P
    Dec 14, 2025
    1.0
    If I wanted pappasitos I would just go there! I miss the OTB chip, Salas and queso!!!! Prob won’t be back as most of my fav items are gone. Sad day!
  • JB
    Jack Bristo
    Dec 8, 2025
    3.0
    We asked the waiter why the new menu was so ugly and void of any semblance of fun, and he explained that there was a new partnership with another Mexican company/ brand. My only thoughts are, revert. Salsa was okay, but everything else was terrible. The rice tastes like dirt with an overbearing amount of tomatoes. The food had barely any seasoning. I was throwing salt on my fajitas for crying out loud just for some flavor. My family members have all exclaimed that they no longer want to go to on the border. Which is really sad, cause this used to be my favorite place.

Frequently Asked Questions About On The Border Mexican Grill & Cantina

Does On The Border Mexican Grill & Cantina accept reservations?

Yes, On The Border Mexican Grill & Cantina accepts reservations to help you secure your table.

What are the general opening hours of On The Border Mexican Grill & Cantina?

The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM; on Friday and Saturday, it is open from 11:00 AM to 10:00 PM.