Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.4
349 reviews
5 stars
270
4 stars
20
3 stars
12
2 stars
12
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and upbeat staff, highlighting their willingness to help and create a positive atmosphere.
Order Accuracy
There were mixed reviews regarding order accuracy, with some customers expressing dissatisfaction over incorrect drink sizes and ice levels.
Wait Times
Several reviews mentioned long wait times, with some customers feeling frustrated by delays in service.
Overall Experience
Despite some issues, many customers expressed a strong loyalty to the location, citing enjoyable experiences and a sense of community.
- DMDarren Moore6 days ago5.0My wife and I love coming to this coffee shop because the people working here are very kind. They always have a smile on their faces and never once got my order wrong. Good place to go if you want some good coffee and good service.
- AGAlejandro Garcia-JimenezDec 28, 20251.0Today was the second time I’ve visited this Dutch Bros location and been skipped, despite being ahead of another car. I’ve always associated Dutch Bros with fast, friendly service, but this experience fell below that standard. Disappointing, especially since consistency is what keeps customers coming back.
- VVValerieDec 9, 20255.0They were dancing and singing when I pulled up and it really made my morning. Everyone is always so helpful and happy! Love this dutch bros!
- JMJuan MoralesDec 5, 20252.0When you say easy on ice apparently, they cant fill it up but the other Dutch bros I been too do it horrible experience.
- GSGeno SmithNov 19, 20251.0Long time Dutch Bro - The manager Bri did not want to give me a passenger princess magnet because it was going to be launched in 10 minutes at 3 PM and when I picked up my order, it was 2:50pm. Let’s think of the customer experience more
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What is Dutch Bros Coffee known for?
Dutch Bros Coffee is known for its killer coffees, epic drinks, and fun-loving Broistas aimed to infuse your day with positive energy. They also engage in annual giveback campaigns and local charity events.
What are the operating hours of Dutch Bros Coffee at 4688 N Shiloh Road, Garland, TX?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Fridays and Saturdays.
What types of payment does Dutch Bros Coffee accept?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop for acceptance of personal checks.
Does Dutch Bros Coffee offer delivery or curbside pickup?
Dutch Bros offers curbside pickup but does not provide delivery services directly. Delivery might be available through third-party businesses.
Are there any sugar-free flavor options at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What caffeine-free drinks are available at Dutch Bros Coffee?
They offer decaffeinated espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades as caffeine-free options.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes! Download the Dutch Bros app to receive a free drink reward on your birthday. If you don’t have the app, just let your broista know!
What nearby places can I visit around Dutch Bros Coffee at 4688 N Shiloh Road?
Nearby places include Murphy USA gas station, Blue Rhino Propane Exchange, Resource One Credit Union, and Topwash Express Car Wash, which can be convenient stops before or after your visit.
Are there other coffee shops near Dutch Bros Coffee at this location?
Yes, there is a Starbucks nearby where you can enjoy additional coffee options if you want to compare or try different brews.
What family-friendly or educational places are near Dutch Bros Coffee?
Nearby educational and family-friendly places include International Leadership of Texas, Garland High School, ILTexas Global Recruiter, and Lionheart Children’s Academy at Arapaho Road, which may be of interest for families visiting the area.