Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customer experiences with service quality are mixed, with some praising friendly and quick service, while others report disorganization and incorrect orders.
Drink Quality
Many customers enjoy the drinks, noting their delicious flavors, but there are complaints about incorrect orders and inconsistent drink preparation.
Staff Attitude
The majority of reviews highlight the friendliness and positive attitude of the staff, although there are a few mentions of rudeness from specific employees.
Drive-Thru Issues
Several customers express frustration with the drive-thru setup, citing confusion and delays in service.
JJ
Jay
Feb 22, 2026
1.0
Had to wait while employees chatted. Order takers let people cut in line while the rest if us tried to be patient.
Then they gave me wrong order..
Thus one needs a manager. Disorganized.
KM
Kimi Mahi
Feb 14, 2026
3.0
I come here often and the coffee is amazing but whenever I get the person with blue/green hair, they seem always rude and unfriendly? Everyone Else at this location is amazing though! Love Dutch Bros <3
VA
Valarie Alaniz
Feb 12, 2026
5.0
Zepher is amazing super sweet and kind even though line was super long she was patient and great on knowledge of menu ! She needs a raise and a QR code for surveys !!! Fast and simple link !!!
QT
Queen of West Texas
Feb 10, 2026
5.0
The coffee always smacks, employees for the most part always in good mood. They never have stickers but the flavor is good and the people are nice. Kind hearted individuals I would recommend and honestly they are very hard working. 5 stars ⭐️
RC
Ronald Carrillo
Feb 2, 2026
1.0
Had a terrible experience with the service i was i. Line @9:45 and had 3 vehicles in front of me of me and by the time i get to the front after waiting in line for 15 mins the girl at the window tells me they are closed
The clerk battled me on what time they closed which i explained to her that i understand you close at 10 but i was in line 15 mins before closing time i shouldnt have been denied service
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 5801 Broadway Blvd, Garland, TX?
Dutch Bros Coffee is open Monday through Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 5:00 AM to 10:00 PM.
Does Dutch Bros Coffee accept mobile payment methods?
Yes, they accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Can I get a free drink on my birthday at Dutch Bros Coffee?
You can receive a free drink reward on your birthday by downloading the Dutch Bros app. If you don't have the app, inform your Broista at the window.
Are there caffeine-free drink options available?
Yes, Dutch Bros offers decaffeinated espresso drinks like mocha, latte, breve, and also caffeine-free options such as Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Is delivery available for orders at Dutch Bros Coffee?
Dutch Bros Coffee does not offer delivery directly, but third-party services might. They recommend visiting their locations for the best experience and quality.
What forms of order ahead or app ordering options are available?
You can order ahead using the Dutch Bros app available on iOS and Android, allowing you to customize your drinks before arrival.
What nearby dining options are close to Dutch Bros Coffee at 5801 Broadway Blvd?
Nearby dining options include Whataburger, Taco Bell, KFC, Popeyes Louisiana Kitchen, Taco Bueno, Moe's Southwest Grill, Charleys Cheesesteaks and Wings, and Chiquitas Mexican Food Truck, offering a variety of fast food and casual dining choices complementing your visit.
Are there automotive services near Dutch Bros Coffee where I can get maintenance or parts?
Yes, nearby automotive services include O'Reilly Auto Parts, Pro Car Care, In-N-Out Oil Change, Intoxalock Ignition Interlock, Alcohol Detection Systems Ignition Interlock, and Take 5 Oil Change.
Where can I find fitness and wellness centers near Dutch Bros Coffee?
Planet Fitness - Dallas (Garland South), TX is a nearby gym where you can enjoy active life activities after grabbing a drink at Dutch Bros.
Are there any local shops or services near Dutch Bros Coffee for additional errands?
Nearby you can find BT Furnishings and DFW Furnishings for furniture needs, CoinFlip Bitcoin ATM for financial services, and Cricket Wireless Authorized Retailer for mobile phone services.
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