Dairy Queen

4.1
1121 reviews

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
6310 Broadway Blvd, Garland, TX
75043, United States

Hours

Reviews

4.1
1,121 reviews
5 stars
603
4 stars
242
3 stars
126
2 stars
38
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and long wait times.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders and food quality, including overcooked items.

Cleanliness

Several reviews highlighted cleanliness as a positive aspect, with some locations noted for being well-maintained.

Speed of Service

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.

Product Enjoyment

Despite service issues, many customers praised specific menu items, especially the Blizzards and ice cream.
  • QW
    quinisha watkins
    5 days ago
    5.0
    Yall, I'm so refreshingly surprised by this Dairy Queen! It's very clean, nice and the people are kind as can be. The restrooms were amazingly clean and the food was hot and fresh. I told them I'm going to Google asap and make a wonderful review. Please if and when you can, stop and visit this Dairy Queen restaurant! Please and you won't regret it.😊 Thanks to all of the hard, sweet workers who even had nice conversation with me.😊
  • DB
    Donny Belk
    Nov 10, 2025
    1.0
    Ordered 3 tacos all lettuce and no meat very little meat. I'm 65 years old I've been coming to dairy Queen since I was 3 years old I know dairy Queen very well I have been in this dairy Queen five times same results every time never again my last visit . A little girl at the counter very argumentative. How can you not get a taco right. I come from Rockwall because we know longer have dairy Queen.. do not go during the day.. I sent the tacos back and this is the result that I got here are pictures to show you.
  • CH
    Christine Houston
    Oct 12, 2025
    1.0
    They are horrible with customer service. I asked for a chocolate chip cookie dough blizzard and little black girl got upset when I moved the spoon around and told her it's just vanilla ice cream. I always order but only 1 other time from this store, never again. I'll go the extra few miles to my regular dairy queen store. They are also very hateful to the homeless people walking by the store. Damn shame negative stars!!
  • RA
    rubi Aguilar
    Oct 4, 2025
    5.0
    Love the choclate cones!
  • MM
    Mizmel
    Sep 28, 2025
    1.0
    Went inside to order one small blizzard. Had a $1 off on my app. No customers at the counter. Cashier was messing with a tablet doing something. Finally he took my order. Didn’t know how to put in the coupon. Had to call the manager. Waited and waited and waited and waited. A customer walks up and orders a blizzard and the manager makes his and he leaves. I ask her where is my small blizzard. So the guy that took my order says he will make it. Filled the cup up with ice cream and put some pecans on top. A turtle pecan cluster blizzard has pecans, chocolate shavings and caramel. I stopped going to this place a year ago because it had gotten really bad. Now I see it hasn’t improved at all and is actually worse.

Frequently Asked Questions About Dairy Queen

What are the address and contact details for Dairy Queen in Garland, TX?

Dairy Queen is located at 6310 Broadway Blvd, Garland, TX 75043. You can contact them by phone at +1 972-226-3474.

What are the operating hours for Dairy Queen at 6310 Broadway Blvd?

Dairy Queen is open Monday through Friday from 10:00 AM to 10:00 PM, Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 11:00 PM.