Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Firewheel is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,171 reviews
5 stars
531
4 stars
236
3 stars
80
2 stars
76
1 star
248
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences highlighting a lack of customer care and poor attitudes.
Portion Sizes
Numerous reviews indicated that portion sizes were consistently smaller than expected, leading to dissatisfaction among customers.
Cleanliness
The restaurant was often described as dirty, with overflowing trash and unclean dining areas, contributing to a negative dining experience.
Food Quality
Several customers experienced issues with food quality, including cold meals, stale chips, and even reports of food poisoning.
Operational Issues
Customers noted frequent shortages of food items and poor management of inventory, particularly during late hours.
- CBCaleb BurnsJan 1, 20262.0This Chipotle was in rough shape when I went. They got me through quickly and the portions seemed fine, but everything was pretty messy. The whole prep counter, most tables, the floor, and they even got guac on top of my bowl cover. When I got into my food, the chicken seemed undercooked, and bit into a part of a chicken that is not edible, I'm assuming was a tendon.
- RBRandi McConnell (BabyBird)Dec 25, 20255.0This location has always been fast and portions are great. Usually always busy so the staff has a hard time keeping the dining area clean.
- BObrooklyn oldhamDec 11, 20251.0Very rude staff. Yall need to slow down and be kinder. Two young girls rolling their eyes and sighing when yall were confusing me by rushing. I’m not stupid or rude so don’t treat people like they are. Just wanted a burrito but go off. 0/10 Atalia
- JRJacqueline RamosNov 27, 20251.0Went here a week ago and the cashier was awful the lady packaging our food let her know it was to go and the cashier forgot. Once we reminded her it was to go she was mad and start angrily almost throwing our food inside the bags and pushing it towards us as well as being passive aggressive with us and rolling her eyes at us.I was surprised of her actions especially since we told her nicely and were in a good mood. There was no need for her to be acting the way she was. Food was okay just cold and portions were a small. Atmosphere was good and clean.
- CAChris ArnoldOct 17, 20254.0Need more staff, the service was lacking, and the food less than usual.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Firewheel Town Center in Garland, TX?
Chipotle Mexican Grill at Firewheel Town Center in Garland, TX is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Firewheel offer pickup and delivery services?
Yes, Chipotle Firewheel offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill Firewheel?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Garland, TX?
Chipotle Mexican Grill is located at 4170 Lavon Dr, Firewheel Town Center, Garland, TX 75040, USA.
What type of food does Chipotle Mexican Grill at Firewheel offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors or preservatives.
Can I use gift cards and credit cards at Chipotle Mexican Grill Firewheel?
Yes, Chipotle Firewheel accepts gift cards and credit cards as payment methods.
Is Chipotle Mexican Grill Firewheel welcoming to the LGBTQ community?
Yes, Chipotle Firewheel is welcoming to the LGBTQ community.
What nearby restaurants can I visit before or after dining at Chipotle Firewheel?
Nearby restaurants include Cristina's Fine Mexican Restaurant, Pei Wei Asian Kitchen, Einstein Bros. Bagels, Scotty P's, Yogurtland Garland for dessert, and Dickey's Barbecue Pit.
Are there any nearby places for beauty and wellness close to Chipotle Firewheel?
Yes, beauty and wellness options nearby include Merle Norman Cosmetic Studio, Classy Faces Bar, Heidi's Salon, Hair by Nikki at Salons on the Plaza, Be Gorgeous Microblading, The Lash Studio, and Ultimate Nail Spa.
What medical and health services are located near Chipotle Mexican Grill Firewheel?
Nearby medical and health services include The Joint Chiropractic, Firewheel Center For Endodontics, Vein Clinics of America, USA Vein Clinics, and My Eyelab.