Customers generally praised the food for being fresh and delicious, particularly the cheesesteaks and fries, though some noted inconsistencies in taste and preparation.
Customer Service
Feedback on customer service was mixed; while many praised the friendly and attentive staff, several reviews highlighted instances of rudeness and poor service.
Cleanliness
The establishment received positive remarks for its cleanliness, with many customers noting that the restaurant and restrooms were well-maintained.
Order Accuracy
There were multiple complaints regarding incorrect orders and issues with food preparation, leading to customer dissatisfaction.
Value for Money
Some customers felt the prices were high relative to portion sizes and quality, expressing disappointment in the value received.
SP
Sam P
Dec 13, 2025
5.0
Store is very clean, restrooms are clean. The food was made fresh and hot. The portions are good. The staff is great here, very kind and helpful, even checked on us mid meal which you don't get other places. Very nice.
TM
Tayla Marks
Nov 18, 2025
5.0
Absolutely loved the front counter worker. She was so sweet and helpful. Thank you for your service!
MM
michael mapps
Oct 18, 2025
5.0
Best chicken Philly sub in the dfw
LS
Larya Sauels
Sep 25, 2025
1.0
Horrible customer service....
CR
Collin Richards
Jul 26, 2025
5.0
Great food, great customer service! I really love this place
Frequently Asked Questions About Charleys Cheesesteaks
What are the operating hours for Charleys Cheesesteaks at Broadway Corners?
Charleys Cheesesteaks is open for pickup daily from 11:00 AM to 9:00 PM, except on Friday and Saturday when it closes at 10:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, Charleys Cheesesteaks at Broadway Corners does not offer delivery or drive-through services; only pickup is available.
Where is Charleys Cheesesteaks located?
It is located at 5949 Broadway Blvd Ste 145, Garland, TX 75043, USA.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards.
Does Charleys Cheesesteaks have an online menu or ordering option?
Yes, you can view the menu and order online at https://order.charleys.com/menu/broadway-corners/.
Is Charleys Cheesesteaks active on social media?
Yes, Charleys Cheesesteaks has a Facebook page at https://www.facebook.com/116482524372183.
Which nearby places can customers visit for haircuts near Charleys Cheesesteaks?
Customers can visit SportClips and Sport Clips Haircuts of Garland, both nearby hair salons offering haircut services.
Are there other dining options near Charleys Cheesesteaks?
Yes, nearby dining options include Moe's Southwest Grill, Shipley Do-Nuts, Taco Cabana, KFC, Papa Johns Pizza, and The Catch seafood restaurant.
Where can customers go nearby for coffee or snacks after visiting Charleys Cheesesteaks?
Nearby choices for coffee or snacks include Starbucks for coffee and Shipley Do-Nuts for donuts and smoothies.
What nearby services might be useful for customers visiting Charleys Cheesesteaks?
Nearby useful services include Cricket Wireless Authorized Retailer for mobile phones, Garland Dental Care for medical needs, and O'Reilly Auto Parts for automotive supplies.