Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
3.7
1,957 reviews
5 stars
828
4 stars
448
3 stars
241
2 stars
143
1 star
297
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and unresponsive staff, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and poor quality of food, particularly with wings and sides.
Cleanliness Concerns
Several customers noted unsanitary conditions, including dirty restrooms and unclean tables, which negatively impacted their dining experience.
Positive Staff Interactions
Despite the overall negative feedback, some customers praised individual staff members for their helpfulness and attentiveness.
Food Quality
Mixed reviews on food quality, with some enjoying the wings and other items, while others complained about cold, dry, or poorly prepared dishes.
- JSJeff StoneNov 13, 20253.0Wings were buried in dry rub. Rub was poured (piled) on top of the wings. Zero prep, no tossing. Music extremely loud (good music though) so we couldn't hear each other.
- RKRori KeonuNov 12, 20255.0Amazing service on VETERANS DAY, I was helped by Yosi, his service was phenomenal, and he was multitasking very well. Also the manager Juan was excellent on customer service.
- CGCharles GoffNov 11, 20251.0Veterans Beware!!! Bait and Switch!!! I went here for Veterans Day as it was advertised they were giving veterans 10 free wings and fries. I verified with the server that this was the deal, and so I ordered 10 wings and fries. After I finished, the server brought me the check. The wings were still on the check. I asked her if they were going to be discounted, and she said "that is the discount." I checked the menu and it was the full menu price. I pointed this out and asked again, and she said "that is the price. It's already been discounted." I didn't want to make a scene, so I just paid the bill and left. I paid full price for my "free" Veterans Day meal!! Congrats Buffalo Wild Wings. You just lost a customer for life. I'm also posting this around in several veterans groups. Either you offer a veterans a discount or you don't. Don't lure people in with false promises and then not follow through. Taking advantage of veterans is awfully low!! You should be ashamed!!
- DSDon SmithNov 7, 20251.0Service was horrible took 20 minutes to get drinks , ice tea brought to table with no ice. Food took 40 minutes after they finally took our order , ordered 10 PC boneless wings and fries it was cold. Wife ordered a classic chicken wrap. She got a buffalo chicken wrap. .I had to ask for my fries. Manager said I'll take the wings off your tab that was nice of him since I didn't eat any of them , then took the wrap off the ticket since wife couldn't eat it grandson hat a triple bacon burger check was 25.00 I think I won't be back to this location .worst experience I have ever had there. BEWARE
- KWKayla WoodrowNov 6, 20251.0I had order 20 wings from this location and when I got to my location I looked and my order was completely wrong I called back after driving a hour to go to a party and the manager Juan said instead of refunding me he would mail me a gift card. It’s been 2 weeks and I still never was sent the gift card smh after calling multiple times they say he is working at a different location and they refuse to refund or even compensate me. I have so many points because I’ve ordered here multiple times a month for years and this was the only time my order was wrong… I would say check your to go order if you decide to go here because the orders are not eligible to be refunded if there is a error
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Garland, TX specialize in?
Buffalo Wild Wings specializes in Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings at 5125 George Bush Freeway?
Buffalo Wild Wings is open Monday through Wednesday from 11:00 AM to 1:00 AM, Thursday through Saturday from 11:00 AM to 2:00 AM, and Sunday from 11:00 AM to midnight.
Where is Buffalo Wild Wings located in Garland, TX?
It is located at 5125 George Bush Freeway, Suite #100, Garland, TX 75040.
Does Buffalo Wild Wings in Garland offer takeout options?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, so you can order food to go.
How can I contact Buffalo Wild Wings in Garland?
You can reach Buffalo Wild Wings by phone at +1 972-414-2999.
Where can I find more information or make reservations online for Buffalo Wild Wings in Garland?
Visit their official page at https://www.buffalowildwings.com/locations/us/tx/garland/5125-george-bush-fwy/sports-bar-169/ for more information.
What nearby places can I visit near Buffalo Wild Wings in Garland for entertainment?
Nearby attractions include Chuck E. Cheese, which offers arcade games and entertainment, ideal for family fun before or after your meal.
Are there any hotels close to Buffalo Wild Wings in Garland for visitors staying overnight?
Yes, several hotels are nearby including Hyatt Place Dallas/Garland/Richardson and Tru by Hilton Garland Richardson, which are convenient if you’re visiting the area.
Can I combine a visit to Buffalo Wild Wings with some shopping nearby?
Absolutely! Once Upon A Child Garland, a children's clothing and thrift store, and Clothes Mentor, a women's clothing and thrift store, are nearby for your shopping needs.
What services near Buffalo Wild Wings in Garland might be useful if I need phone repairs or salon services?
Close by you can find IRepair - Firewheel for mobile phone repairs and Diva Doos or Ann Nicole's Nails & Spa for beauty and nail salon services.