Randalls

Reviews

• BG

  Becky Gambill

  1 day ago
  5.0
  The only store that stocks my husband's German Bratz in the deli so when Im on the island, I stop in. This trip, I was so hungry for lunch but was apathetic. They just had put up some fresh fried chicken and the lady hit me with that special. My expectations were low, but I crashed into it in my snooty car(the one you don't eat in) and crumbs were flying everywhere! It was so good, I couldn't stop! I took a few pieces home to the hubby and he was even impressed. So, it was worth every minute we had to sit at the detail shop that weekend and we now know where the amazing fried chicken for lunch is!
• NM

  Norma Mendez

  4 days ago
  1.0
  That cashier Draven has no business been a cashier , horrible customer service all around . Don’t greet don’t say thank you nothing at all just stands and there is like spaced out. Won’t go to his register ever again . 👎👎👎
• II

  Ingrid

  Mar 30, 2026
  1.0
  This Galveston Randall's is literally THE WORST as far as delivery and shop for delivery services go. For the 5+ years I've been using this service I have NEVER had a good experience... and it's getting increasingly worse. Their drivers frequently dump our delivery bags randomly in our driveway. This time, in the middle of a hot day, they left multiple bags that included ice cream and $50 of fresh salmon melting on the concrete in the driveway of our home. The $50 salmon, BTW, was not by choice but because they sold me 4 lbs of salmon instead of the 2 lbs I ordered online. In addition, the 4 lb pkg of fresh salmon had broken open - likely because of how the bags were dropped (or thrown) on the concrete. Then, this afternoon, I ordered two 24oz containers of one of their house brand soups and asked for a similar item replacement if they were out of stock. They were out of stock (because their website does not stay up to date) and they DIDN'T BOTHER to replace it w anything. In addition, instead of the 3 lb roast I requested - they sent a 1.98 lb roast ... If I asked for a 3 lb roast - it's because I NEEDED A 3 LB ROAST!!!!!!!!! Now I'm stuck either not having enough food for the company I'm preparing dinner for .... or I have to place an additional order from Randall's and pay them ANOTHER delivery fee and driver tip. I 99% of the time do my online shopping in Galveston at Walmart, and for good reason. They ALWAYS get the orders right and their delivery drivers are prompt, polite and always bring the delivery right up to our front door. There are a few times when I need to place orders from Randall's but I'm done with them. This is ridiculous and, as I said, getting worse. It's obvious they don't care and don't have employees who care.
• DY

  Dan Yeckley

  Mar 14, 2026
  5.0
  Great "home tiwn" grocer.
• SP

  San Juana Puentes

  Mar 10, 2026
  5.0
  My son purchased the most beautiful flowers from this location. My birthday flowers brighten up my dining room.

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