Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
2,960 reviews
5 stars
1,604
4 stars
611
3 stars
293
2 stars
128
1 star
324
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude or unprofessional behavior from staff, particularly managers, leading to a negative dining experience.
Wait Times
Many reviews highlighted excessively long wait times for food, both in the drive-thru and inside the restaurant, often exceeding 30 minutes.
Food Quality
While some customers praised the food as fresh and delicious, others experienced issues with incorrect orders and cold meals.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.
Staff Training
There were comments about inexperienced staff and a lack of proper management, suggesting a need for improved training and oversight.
- JJjohnNov 15, 20255.0I stopped at Whataburger recently and my experience was great. The staff was friendly and the service was quicker than I expected for a busy time of day. My order came out hot and fresh and the burger had that classic flavor I always look forward to. The fries were crisp and the drink was mixed perfectly. The restaurant was clean and the atmosphere felt relaxed. Overall it was a solid visit and I will definitely be back.
- NBNicole BirdNov 8, 20255.0This is the only Whataburger I've tried that finally got the iced coffee right 😂
- MSMadelyn SellersNov 7, 20251.0Service is horrible and the employees are very rude.
- JBJ BOct 31, 20251.0I waited in the drive through line for over 20 minutes just to pick up my mobile order, which was a single breakfast combo with no changes or special instructions and they still managed to get it wrong.
- KSKayla SchneiderOct 16, 20253.0Went in to order & the cashier was obviously young & training. I have a heavily modified order so I'm more than patient & she was doing a great job. She has to ask the managers how to sub beef patties for chicken & 2 of them got involved & were rude to her & both of them got it wrong anyways. I ended up paying for extra meat instead of swapping it & they STILL made the burger wrong & didn't put the bacon & onions it comes with! They didn't even let the cashier finish my order & one manager was getting so in her face the girl is putting her hands up & backing away. There is no need to be short & snippy with young training workers & make them afraid to ask questions. How else are they going to learn? Additionally, my friend with me was the first to order, it was only a few fries, & my order plus for more were served out before I had to tell someone we were still waiting. Seems like patience & proper delegation of duties could go a long way for the flow of service here.
Frequently Asked Questions About Whataburger
What are the pickup and delivery options available at Whataburger in Galveston?
Whataburger offers in-store pickup, curbside pickup, and delivery services.
What are the operating hours of Whataburger at 528 University Blvd, Galveston?
Whataburger is open 24 hours every day, though holiday hours might differ.
Does Whataburger have a menu available online?
Yes, you can view and order from the menu online at https://whataburger.com/menu?unitNum=490.
Is Whataburger wheelchair accessible and family-friendly?
Yes, Whataburger has wheelchair accessible entrances, parking, seating, restrooms, and offers children's menus and high chairs.
Does Whataburger serve breakfast and vegetarian options?
Yes, Whataburger serves breakfast and offers vegetarian options along with burgers, chicken, salads, and desserts.
Can I pay by credit or debit card at Whataburger?
Yes, Whataburger accepts both credit and debit card payments as well as mobile NFC payments; cash is not required.
Is there seating available at Whataburger for dining in?
Yes, Whataburger provides seating for dine-in customers.
What popular nearby places can I visit before or after dining at Whataburger?
Nearby places include Moody National Bank, Queen D's Beauty Supply, and Ocean Food Store, which can be convenient stops for banking, shopping, or picking up essentials.
Are there any medical facilities close to Whataburger that customers might find useful?
Yes, nearby medical centers include Theta Kappa Psi Medical Fraternity, UTMB Health Eye Center, and UTMB Department of Ophthalmology, offering convenient access to healthcare services.
What recreational spots are close to Whataburger in Galveston?
Palm Shore, a landmark beach and gym, is nearby, perfect for relaxation or a workout before or after your meal at Whataburger.