Sonic Drive-In

3.5
1554 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Galveston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5127 Broadway Street for the ultimate SONIC experience!

Location

Sonic Drive-In
5127 Broadway Street, Galveston, TX
77551, United States

Hours

Reviews

3.5
1,554 reviews
5 stars
603
4 stars
300
3 stars
236
2 stars
121
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with many experiencing long wait times and unresponsive staff.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Staff Attitude

While some customers praised individual staff members for their friendliness, many reviews highlighted rude or unprofessional behavior from employees.

Hygiene Issues

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and concerns about food safety.

Operational Problems

Customers noted issues with the app and payment systems, as well as inconsistent availability of menu items like ice cream.
  • ED
    Elizabeth DeWeese
    Dec 26, 2025
    5.0
    This location never let's me down and always fresh and friendly when we pick up our app order. You guys are the best thanks again!!!
  • RF
    rodney fields
    Oct 23, 2025
    5.0
    Great service. Heidi is amazing. Always has the best attitude and does great service
  • HS
    Heather Saracco
    Sep 25, 2025
    1.0
    I got a $4.74 drink look at my charge this morning on my bank and they charged me$10.81.That is stealing ! Unbelievable! So I guess they charge whatever they want when they take your debit card.
  • AT
    Abe Thalos
    Sep 17, 2025
    5.0
    Ordered on the app and food came out shortly after I arrived. Many restaurants in Galveston are not starting orders until you arrive, but sonic is doing great.
  • CM
    Childrens Museum
    Sep 11, 2025
    4.0
    Right across from the Seawall in Galveston Texas. Took a long time for 2 drink orders. Seemed under staffed.