McDonald's

3.5
3167 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2912 61st St, Galveston, TX
77551, United States

Hours

Reviews

3.5
3,167 reviews
5 stars
1,188
4 stars
626
3 stars
497
2 stars
246
1 star
610

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold fries, incorrect orders, and poorly prepared items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.

Cleanliness

While some customers noted clean restrooms, others reported dirty dining areas and tables.

Order Accuracy

A significant number of reviews mentioned missing items or incorrect orders, leading to customer dissatisfaction.

Staff Performance

Feedback varied on staff performance, with some praising individual employees while others criticized overall staff attitude and efficiency.
  • PO
    Paul Orfanu
    1 day ago
    5.0
    Very good place! The service is very fast, the staff is polite, friendly, positive, caring (i.e. Karina went the extra mile).
  • FT
    Francisco Tovar
    Nov 15, 2025
    1.0
    Don't come here, a Burger should not take 10 minutos or more. Bad place
  • AE
    Aguilar Eduardo
    Nov 13, 2025
    1.0
    Of all the McDonald's, this is the worst. It's supposed to be fast food, but it took an hour to get my food, and it was bad.
  • RA
    Reviews Aboutme
    Nov 5, 2025
    1.0
    Worst customer service in the world!!! I promise, the managers do not care about anyone but themselves the exact opposite of what a manager is suppose to be!!! Please upper level management come see for yourselfes!!!
  • TW
    trenique wilkerson
    Oct 30, 2025
    1.0
    The food was horrible . The burgers they tasted weird and the fries was cold and hard. I will never visit this location again when am in Galveston.

Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 2912 61st St, Galveston?

McDonald's is open daily from 5:00 AM to midnight, with extended hours on Thursday until 4:00 AM and from midnight to 11:59 PM on Friday and Saturday.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open Monday through Wednesday from 5:00 AM to midnight, Thursday from 5:00 AM to 4:00 AM the next day, Friday and Saturday 24 hours, and Sunday from 4:00 AM to midnight.