Jimmy John's

3.8
293 reviews

About

Sandwich Restaurant

Location

Jimmy John's
102-B Kempner St, Galveston, TX
77550, United States

Hours

Reviews

3.8
293 reviews
5 stars
152
4 stars
47
3 stars
21
2 stars
20
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, often waiting longer than expected for their orders, contradicting the 'freaky fast' promise.

Staff Attitude

Feedback on staff interactions was mixed; while some praised friendly and helpful employees, others experienced rudeness and unprofessional behavior.

Food Quality

The food quality received positive remarks, with many customers enjoying the sandwiches, though there were complaints about missing ingredients and unsatisfactory orders.

Cleanliness

The location was generally noted for its cleanliness, with some customers specifically complimenting the restrooms.
  • AB
    Andriy Buchai
    Dec 26, 2025
    5.0
    As always the food was ready when i got there and tasted great. No one said hello when I came in, but did respond quickly when I asked for my order.
  • BB
    braichj
    Dec 20, 2025
    2.0
    Sandwiches lacked flavour and very plain. Took one back to our place and got soggy really fast. Many other better sandwiche spots out there
  • SS
    Suzanne Schwarz
    Dec 2, 2025
    1.0
    I have been there 4 times. Each time the employees are extremely rude.
  • GG
    Gabriel Gutiérrez
    Nov 11, 2025
    5.0
    Good food 😃
  • JC
    Joe Cruz
    Oct 22, 2025
    1.0
    Placed order 20+ minutes ahead. Waited 15 minutes in store and they hadn’t even started on the order. While I waited, multiple people with online orders came in and were told their orders weren’t started yet. A couple walked in and ordered two sandwich and got theirs ahead of everyone else. No acknowledgement from staff and poor interactions when they did respond. Should have gone to Jersey Mike’s.