McDonald's

3.4
919 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1812 Clinton Drive, Galena Park, TX
77547, United States

Hours

Reviews

3.4
919 reviews
5 stars
354
4 stars
153
3 stars
131
2 stars
77
1 star
204

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food, with some expressing concerns about food safety due to flies in the restaurant.

Customer Service

While some reviews praised the friendly and helpful staff, numerous complaints highlighted rude service, incorrect orders, and long wait times.

Cleanliness

Several customers noted unsanitary conditions, including flies and a dirty environment, which negatively impacted their dining experience.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders, missing items, and slow service, leading to frustration among customers.

Location Issues

Customers pointed out the small parking lot and confusion regarding the drive-thru, along with inconsistent hours of operation.
  • NR
    Neptali Rodriguez
    Oct 25, 2025
    5.0
    EN UNA PALABRA TODO MUY BUENO
  • EQ
    Erica Quintero
    Sep 19, 2025
    1.0
    They always get my order is wrong. I have to check my meals every time and stuff is either always missing or made the wrong way. I give them grace but if every time my meal is wrong it gets annoying after a while
  • SC
    Steph Castillo
    Sep 14, 2025
    1.0
    If I could I would give a low star to this restaurant, I saw this and I walked out, I couldn’t accept this. I would not want flies in my food. So yeah never again, flies everywhere even in the counter, there should be inspection.. honestly..: so yeah for that reason I would not spend money here.disappointed honestly, and I rather get my refund.
  • JG
    jorge garza
    Sep 11, 2025
    1.0
    Food wasn't well prepped food seemed old and stale
  • JR
    Jesus Ramos
    Aug 30, 2025
    5.0
    Amazing customer service, we asked for ketchup and they gave us ketchup

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1812 Clinton Drive, Galena Park?

McDonald's in Galena Park operates daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 5:00 AM to 11:30 PM, except on Fridays and Saturdays when it extends until 12:30 AM.