Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Gainesville Subway® Restaurant at 905 E. Highway 82 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; some employees are praised for being friendly and helpful, while others are reported as rude and unprofessional.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and delicious sandwiches, while others report stale bread and missing ingredients.
Cleanliness
The cleanliness of the restaurant is frequently criticized, with reports of dirty bathrooms and unsanitary conditions.
Staffing Issues
Many reviews mention understaffing and poor management, leading to slow service and untrained employees.
Order Accuracy
There are numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
BG
Brittany Glenn
Feb 3, 2026
5.0
Came in after a long day and had the best Subway experience I have ever had. Lisa and Carl were beyond phenomenal. They went above and beyond and were so kind and patient. These days finding customer service like that is so rare. Thank you so much again both of you!!
VP
vanora perkins
Dec 17, 2025
1.0
I just need to use the restroom and deny me from using the restroom unless I buy something I think that was crazy and no one was in the store.
CB
Cree Benitez
Nov 17, 2025
5.0
Giving 5 stars because the manager, Terry! She is so sweet and is always a bright and positive face to see anytime I walk in! You can't help but smile when interacting with her! If I were the owner, I'd do whatever I could to keep her running my store! Keep being awesome, Terry! God bless you!!
KS
Kat Sunflower
Nov 8, 2025
5.0
This is a fantastic location and the food is always so good!! The bread is toasted perfect and veggies and meat is fresh. Daniel is a great employee. He makes food quickly and sandwich is always perfect! It's always clean and food is fresh. My daughter loves going in and ordering cookies (shes 2)Every employee there is great at their job it's become my families go-to restaurant! Thank you Daniel and other employees Terri, Carl, and Nick for the hardwork and consistent great service. We will keep coming back!
LG
Lev Gar
Oct 20, 2025
1.0
At about 3:30 on 10/20/25 my daughter and I went to this location and asked to use the restroom for my daughter and the worker said we have to be paying customers. I said yes we are buying food. After my daughter was done she said she wanted pizza instead and he got upset and started cursing at us. My daughter is 9! I asked him if it's really that big of a deal and he proceeded to go to the back like he was going to come from behind the counter and fight me and me and my daughter had to leave right away. I've already sent the email to corporate even though it's a franchise does not mean they don't represent the brand Subway, also will be contacting the better Business bureau tomorrow something definitely needs to be done about that employee.
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