Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- Dine-inAvailable
- TakeoutAvailable
- Cash onlyNot available
- Drive-throughAvailable
Location
Hours
Reviews
3.6
732 reviews
5 stars
305
4 stars
156
3 stars
91
2 stars
53
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Food Quality
Mixed reviews on food quality; while some enjoyed the ice cream and certain menu items, others complained about cold, stale, or improperly cooked food.
Cleanliness
Multiple reviews highlighted dirty tables and floors, as well as unsanitary conditions in the dining area and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, particularly the ice cream and certain burgers.
Management Concerns
Several reviews mentioned issues with management, including poor handling of staff and customer complaints, leading to a negative dining experience.
- DMD.C.J. News MediaNov 10, 20255.0Really good food and Really great service. We going back
- MKMason KnightenNov 1, 20251.0🗑️
- ACAJ CriswellSep 20, 20251.0Late night ice cream run and service was awful. She was rude and didn't seem to want to be there.
- SSSteveAug 23, 20253.0AC is busted and has been for weeks according to employees. Supplies like straws not stocked and had to ask. They forgot my milkshake with my meal and I had to ask for it. Staff spent a bit of time complaining at each other.
- TTteminger2Aug 12, 20255.0Soft serve is the best hands down!
Frequently Asked Questions About Dairy Queen
Where is Dairy Queen located in Gainesville, TX?
Dairy Queen is located at 1025 West California Street, Gainesville, TX 76240.
What are the operating hours of Dairy Queen in Gainesville?
Dairy Queen in Gainesville is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen in Gainesville have a drive-through service?
Yes, this Dairy Queen location offers a drive-through service.
Is Dairy Queen in Gainesville wheelchair accessible and child-friendly?
Yes, the Dairy Queen in Gainesville has a wheelchair accessible entrance and welcomes children, including offering high chairs and a children's menu.
Does Dairy Queen offer takeout and dine-in options?
Yes, Dairy Queen provides both takeout and dine-in services at this location.
Can customers order online or use a mobile app for deals at Dairy Queen Gainesville?
Yes, customers can order online through their pickup order URL, and they can download the DQ Texas App for exclusive deals.
What categories does Dairy Queen Gainesville fall under?
Dairy Queen in Gainesville is categorized as a Fast Food Restaurant and Ice Cream Shop.
What nearby attractions can visitors enjoy before or after visiting Dairy Queen?
Visitors can enjoy nearby attractions such as Frank Buck Zoo and Leonard Park Aquatic Center, both offering outdoor fun and family-friendly activities.
Are there other dining options close to Dairy Queen in Gainesville?
Yes, nearby dining options include The Rib Crib for barbecue and Villa Grande Mexican Restaurant for Tex-Mex cuisine.
What nearby places might help with transportation or accommodations for visitors to Dairy Queen?
Nearby points include the Oklahoma State Line for travel and transportation, and the Holiday Inn Express & Suites Gainesville for accommodations.