Chipotle Mexican Grill

3.5
362 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Chisholm Trail & McPherson is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5425 McPherson Blvd, Ft Worth, TX
76123, United States

Hours

Reviews

3.5
362 reviews
5 stars
172
4 stars
52
3 stars
24
2 stars
17
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and dismissive towards customers.

Food Quality

Many customers reported issues with food quality, including cold food, undercooked items, and incorrect orders.

Portion Sizes

A significant number of reviews mentioned consistently small portion sizes, leading to dissatisfaction with the value for money.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • LB
    Logan Belton
    5 days ago
    2.0
    Been going to this location for a few years now, food is great time to time. But when ordering food i’d advise to go in person, whenever i doordash anything from here I never get the right portions. So do eat from here just go in person.
  • EF
    Ernesto Flores
    Jan 2, 2026
    1.0
    The man at the counter tonight at 9:40 took crumbs of leftover steak and tried to utilize those as my protein for my tacos. Completely unhappy. It was sleazy, lazy, and unkind of him.
  • BJ
    Bryce Jones
    Dec 28, 2025
    1.0
    I just had a terrible experience at this location. I brought my food home and there was a clump of hair in it. I tried to get my money back through the help line and they denied me. Ridiculous and disgusting.
  • MM
    Mercy Madrzak
    Dec 17, 2025
    1.0
    A got a bowl and chip with guacamole I also got a berry lemonade and it was so diluted it tasted like nothing. The bowl barely had meat. So disappointed for spending 22 dollars. Not worth it.
  • LM
    logan morton
    Dec 9, 2025
    1.0
    Wife found an approx. coiled 10cm piece of wire in her bowl this evening. I called first, however the endless loop of automation doesn't get you to anyone. And the Owner replies with a generic Chipotle help link. No thanks, i'll be reaching out to the Dept. of State Health Services at this point. This establishment doesn't take safety seriously or anything according to reviews.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 5425 McPherson Blvd, Ft Worth?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Ft Worth?

It is located at 5425 McPherson Blvd, Tarrant, Ft Worth, TX 76123.