Chipotle Chisholm Trail & McPherson is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported issues with food quality, including cold food, undercooked items, and incorrect orders.
Portion Sizes
A significant number of reviews mentioned consistently small portion sizes, leading to dissatisfaction with the value for money.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
LB
Logan Belton
5 days ago
2.0
Been going to this location for a few years now, food is great time to time. But when ordering food i’d advise to go in person, whenever i doordash anything from here I never get the right portions. So do eat from here just go in person.
EF
Ernesto Flores
Jan 2, 2026
1.0
The man at the counter tonight at 9:40 took crumbs of leftover steak and tried to utilize those as my protein for my tacos. Completely unhappy. It was sleazy, lazy, and unkind of him.
BJ
Bryce Jones
Dec 28, 2025
1.0
I just had a terrible experience at this location. I brought my food home and there was a clump of hair in it. I tried to get my money back through the help line and they denied me. Ridiculous and disgusting.
MM
Mercy Madrzak
Dec 17, 2025
1.0
A got a bowl and chip with guacamole
I also got a berry lemonade and it was so diluted it tasted like nothing. The bowl barely had meat. So disappointed for spending 22 dollars. Not worth it.
LM
logan morton
Dec 9, 2025
1.0
Wife found an approx. coiled 10cm piece of wire in her bowl this evening. I called first, however the endless loop of automation doesn't get you to anyone.
And the Owner replies with a generic Chipotle help link. No thanks, i'll be reaching out to the Dept. of State Health Services at this point. This establishment doesn't take safety seriously or anything according to reviews.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 5425 McPherson Blvd, Ft Worth?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Ft Worth?
It is located at 5425 McPherson Blvd, Tarrant, Ft Worth, TX 76123.
Does Chipotle Mexican Grill at McPherson Blvd offer pickup or delivery services?
This location offers in-store pickup services.
How can I order food from Chipotle Mexican Grill using their app?
You can order through the Chipotle app available on the Apple Store or use their quick link at https://chipotle.app.link/Carne-Apple.
What type of food does Chipotle Mexican Grill specialize in?
Chipotle offers customizable Mexican menu options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How can customers stay updated with Chipotle Mexican Grill's promotions and offers?
Customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What nearby restaurants can I visit around Chipotle Mexican Grill at McPherson Blvd?
Nearby restaurants include Salad and Go, Pei Wei Asian Kitchen, The Crab Station Oyster Bar, Wingstop, CAVA, and Panda Express, offering various cuisines from salads and Asian fusion to seafood and Mediterranean dishes.
Are there coffee shops close to Chipotle Mexican Grill for a drink before or after my meal?
Yes, Dutch Bros Coffee and 7-Eleven both nearby offer coffee and smoothies, perfect for a quick drink before or after your Chipotle visit.
If I need a haircut or salon service near Chipotle Mexican Grill, where can I go?
Great Clips and Sport Clips Haircuts are nearby hair salons you can visit for haircuts and grooming services.
What shopping options are available near Chipotle Mexican Grill at McPherson Blvd?
You can visit the Shops at Chisholm Trail Ranch nearby for varied retail experiences, along with Great American Cookies for bakery treats.