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Brand Certified

Arby's

3.7
(641 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2433 Westport Pkwy, Ft. Worth, TX
76177, United States

Hours

Reviews

3.7
641 reviews
5 stars
266
4 stars
161
3 stars
71
2 stars
34
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, old, or poorly prepared items.

Customer Service

While some customers praised friendly staff, others experienced rudeness and lack of attention, indicating a mixed level of customer service.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Operational Hours

Customers expressed frustration over misleading business hours, with reports of the restaurant closing earlier than advertised.
  • VM
    Virjine Milton
    3 days ago
    1.0
    Awful awful awful. Cold sloppy sandwich and burnt fries. Long wait and I was the only one in line. :(
  • WP
    Wilri Prozesky
    Feb 11, 2026
    2.0
    You can tell its a very old restaurant, and definitely in need of an upgrade! This could attract more families. The food is good and we always love the curly fries.
  • CJ
    Curtis Jones
    Jan 8, 2026
    1.0
    I am absolutely tired of workers doing as little as possible at their jobs because they think it’s not important. When I give you my money I expect my order to be correct!!! Absolutely a joke never go to this Arby’s.
  • WT
    William Thomas
    Jan 8, 2026
    1.0
    Horrible. Went in store to order food. Music was playing too loud for cashier to hear my order. He turned it down and as I was leaving my order the other cashier turned it back up. I left hungry.
  • MC
    Marcus Cruz
    Dec 9, 2025
    1.0
    I just had lunch from here,I order a burger and curly fries.. my fries were hard and inedible as they had obviously been sitting under the heat lamp all day and there were no actual fries just the crumbs and half fries that should have been thrown away instead of being served, I wish that was the worst part of my order but my burger was wet like both buns soggy and falling apart.. this wasn't like burger juice it was water but from what maybe pickle juice or lettuce water but I was unable to save the bread and was forced to only eat a meat patty for lunch today.. I will never again make the mistake of eating Arby's whoever managing this store needs retraining. you could do better.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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