Arby's

3.7
636 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2433 Westport Pkwy, Ft. Worth, TX
76177, United States

Hours

Reviews

3.7
636 reviews
5 stars
266
4 stars
160
3 stars
71
2 stars
33
1 star
106

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food, including cold fries and soggy burgers.

Customer Service

Service quality varied significantly; some customers praised friendly staff while others experienced rude or inattentive service.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Order Accuracy

Numerous complaints about incorrect orders and missing items, indicating issues with order preparation and attention to detail.

Operational Issues

Customers noted inconsistent hours of operation and slow service, with some reporting that the location closed early without notice.
  • CJ
    Curtis Jones
    4 days ago
    1.0
    I am absolutely tired of workers doing as little as possible at their jobs because they think it’s not important. When I give you my money I expect my order to be correct!!! Absolutely a joke never go to this Arby’s.
  • WT
    William Thomas
    4 days ago
    1.0
    Horrible. Went in store to order food. Music was playing too loud for cashier to hear my order. He turned it down and as I was leaving my order the other cashier turned it back up. I left hungry.
  • MM
    MaryRae Moore
    Dec 15, 2025
    2.0
    The employees played more than they worked. The dining room was filthy. They got both orders wrong. I won't go back.
  • BB
    B
    Dec 13, 2025
    3.0
    The idea of Arby's is always better than the reality. Steak bites are big no, beef and cheddar always sounds better that it is. One the positive side good & quick service
  • MC
    Marcus Cruz
    Dec 9, 2025
    1.0
    I just had lunch from here,I order a burger and curly fries.. my fries were hard and inedible as they had obviously been sitting under the heat lamp all day and there were no actual fries just the crumbs and half fries that should have been thrown away instead of being served, I wish that was the worst part of my order but my burger was wet like both buns soggy and falling apart.. this wasn't like burger juice it was water but from what maybe pickle juice or lettuce water but I was unable to save the bread and was forced to only eat a meat patty for lunch today.. I will never again make the mistake of eating Arby's whoever managing this store needs retraining. you could do better.