When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Frisco Preston Road. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including overcooked wings, excessive saltiness, and incorrect orders.
Staff Attitude
While some staff members received praise for their friendliness, numerous reviews mentioned unprofessional behavior and lack of customer care.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a general lack of hygiene.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and food not prepared as requested.
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Nicole Lewis
2 days ago
1.0
Put a order in for a large voodoo fry. Called asked for light seasoning and extra ranch on them so their not so hot. Waited 15 minutes. Got them feels, looks like and, tasted like they've been sitting forever. Way too much seasoning. Hardly anything on them definitely not any extra ranch on them. Doesn't even seem like a large. I'll stick to going to McKinney or Plano. Lady took the fries back and said her boss said they'll refund them. No kind of proof whatsoever that they would be refunded no receipt or anything.
KR
Kylie Rickard
Jan 5, 2026
5.0
Taylor was amazing! she complimented me About my shoes, really made my night. Will definitely come back again :)
PO
Pedro Osorio
Jan 5, 2026
4.0
Las de queso son excelentes
LA
Larissa Almeida
Dec 20, 2025
4.0
You can’t eat at this location anymore. The food was good. The service for a pick up was subpar. In and out.
KK
Ken
Dec 20, 2025
5.0
Mann Malik thompson should get a raised or something this man is liked by every customer. Please give him his flowers. Wingstop please reward this worker. 10 out of 10 service. Malik keep being giving that good customer service and you should get far in life. Thanks Wingstop for being smart enough to hire him. Thanks Malik thompson
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the main food offerings at Wingstop Frisco Preston Road?
Wingstop offers classic and boneless wings, tenders, hand-cut seasoned fries, Cajun Fried Corn, and Buffalo Ranch Fries in over 11 iconic flavors like Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Frisco Preston Road?
Wingstop is open daily from 10:30 AM to 1:00 AM for takeout, in-store pickup, and delivery.
Does Wingstop Frisco Preston Road have a drive-through service?
No, Wingstop Frisco Preston Road does not offer drive-through service; it is closed for drive-through every day.
What payment methods does Wingstop Frisco Preston Road accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Can I order Wingstop Frisco Preston Road online for delivery or pickup?
Yes, you can order online for carryout and delivery through their menu at https://www.wingstop.com/location/wingstop-968-frisco-tx-75034/menu or via their apps.
Which apps can I use to place an order with Wingstop Frisco Preston Road?
You can use the Wingstop app available on the Apple App Store and Google Play Store to place orders conveniently.
Where is Wingstop Frisco Preston Road located?
Wingstop is located at 2330 Preston Rd Ste 200, Frisco, TX 75034, United States.
Are there any restaurants near Wingstop Frisco Preston Road?
Nearby restaurants include Vedha's Kalyana Virunthu (Indian cuisine), The Great Outdoors Sub Shop (sandwiches and American food), IHOP (breakfast and brunch), NASCAR Refuel Tenders & Burgers, and Vrindavan (Indian vegetarian).
What nearby stores can I visit while at Wingstop Frisco Preston Road?
You can visit nearby stores like Verizon (mobile phone store), Shoe Palace (shoe store), Sears (department store), and Payless ShoeSource (shoe store).
Are there any fitness or recreational facilities near Wingstop Frisco Preston Road?
Yes, LA Fitness gym and Safesplash Swim School (swimming instruction) are in the vicinity, ideal for a workout or swim before or after dining.