Wingstop

3.3
548 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you’re craving insane flavor and customizable wings, Wingstop Frisco Preston Road is the place to go. Order online for carryout and delivery from Wingstop Frisco Preston Road to get your hands on our classic or boneless wings as well as our tenders. With over 11 iconic flavors, our cooked-to-order wings will satisfy any craving. From Lemon Pepper to Original Hot, our savory flavors will leave you satisfied after every order. Whatever flavors you like, pair them with our hand-cut, seasoned fries and other signature sides like Cajun Fried Corn or Buffalo Ranch Fries.

Location

Wingstop
2330 Preston Rd Ste 200, Frisco, TX
75034, United States

Hours

Reviews

3.3
548 reviews
5 stars
224
4 stars
85
3 stars
50
2 stars
34
1 star
155

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was overly salty, greasy, or poorly cooked, with several mentioning issues like cold or old wings.

Order Accuracy

Numerous reviews highlighted consistent problems with incorrect orders, missing items, and wrong flavors.

Customer Service

Feedback on customer service was mixed; while some employees were praised for their friendliness, many others were criticized for rudeness and poor service.

Cleanliness

Several customers noted that the restaurant felt dirty and unkempt, with complaints about sticky tables and unsanitary conditions.

Wait Times

Customers frequently mentioned long wait times for food, with some stating they waited over 45 minutes for their orders.
  • JO
    Jose Oteze
    Nov 11, 2025
    1.0
    The staff is horrible like they don’t want to be there. The app said the food was ready but when I walked in, it wasn’t actually done. I watched the staff put my food on the shelf and until I asked if that was mine, I wouldn’t have gotten it. And then I still had to ask for my drink which the staff was slow to get. All in all, another horrible experience. This particular location had made me stop coming to wingstop but another location I visited as month ago gave me faith. So I thought to visit this one again and I left angry once more. Never visiting this location ever again!!!
  • AP
    Alluri Pravallika
    Nov 5, 2025
    1.0
    We faced disgusting people inside the wing stop. The service is bad and wings are worst. They weren’t cooked.
  • EM
    Ernesto Muñoz
    Nov 4, 2025
    2.0
    Hmm ... 12 minutes for my order to pop up in your system? Unreal. Let's hope you earn back some stars
  • DM
    D2 MnMz
    Oct 20, 2025
    1.0
    Idk the name of these people who served me but it was godawful they had nothing to say and had everything put up and away by 11:30 and didn’t have any sweet tea. How are you not going to hold the door for me when you see my hands are full this is one way for me not coming back ever again
  • JJ
    Jerry
    Oct 7, 2025
    1.0
    Ordered the 20-piece deal and two out of the three flavors were wrong—again. For the "Cajun" wings, they just gave me plain hot wings without any Cajun rub. Then, for the "Haunted Habanero" and "Mango Habanero," they split the order into two boxes to make it look like they gave me both, but they were clearly just all Mango Habanero. Unfortunately, this isn’t a one-off issue. Wingstop consistently messes up my order which is unfortunate cause I like their food but it's not worth all the trouble.

Frequently Asked Questions About Wingstop

What are the main food offerings at Wingstop Frisco Preston Road?

Wingstop offers classic and boneless wings, tenders, hand-cut seasoned fries, Cajun Fried Corn, and Buffalo Ranch Fries in over 11 iconic flavors like Lemon Pepper and Original Hot.

What are the operating hours for Wingstop Frisco Preston Road?

Wingstop is open daily from 10:30 AM to 1:00 AM for takeout, in-store pickup, and delivery.