Whataburger

2.9
221 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
705 University Drive, Frisco, TX
75033, United States

Hours

Reviews

2.9
221 reviews
5 stars
80
4 stars
20
3 stars
11
2 stars
13
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported unprofessional and inattentive service, with many experiencing long wait times and incorrect orders.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or improperly prepared meals.

Staff Training

Many reviews highlighted a lack of proper training among staff, leading to confusion and mistakes in order taking and preparation.

Customer Experience

While some customers praised friendly staff and good food, the overall experience was marred by slow service and frequent order errors.

Management Issues

Several reviews pointed to poor management and organization, contributing to the ongoing service and operational problems.
  • KK
    Kimberlee
    Nov 11, 2025
    1.0
    Smelled like weed in the bathroom. Managers all rude. Everyone looked high. What is this a dispensary or a burger joint ? Good was old n stale. Someone get new management. Place is a ship wreck.
  • GG
    George
    Nov 10, 2025
    4.0
    A nice and newer WhataBurger at 423 and 380. We each had a Grilled Chicken Sandwich meals. The sandwiches were hot and made to order. WhataBurger is consistent either the grilled chicken sandwich, I like that. My fries were over salted and I needed to wash my hands afterwards. The dining room tables was a bit sticky and the trash was full too. I will visit this location again. It's a pretty good WhataBurger.
  • MW
    Monica Wilder
    Nov 9, 2025
    3.0
    Went here for late lunch , waited 30 minutes for one order of food. There was only three cars in a drive-thru. All my food was cold . I couldn't take it back as I was going to be late back to work.
  • JK
    Jackson Kern
    Nov 2, 2025
    1.0
    Food is good, however I couldn’t get over the fact that while I’m in the obvious view of this employee, they were swearing and using slurs in an argument over the phone. The carelessness and utter lack of composure speaks volumes to the quality of employees. For reference I’m in here fairly early, but why couldn’t business be handled in a more respectable and private manor
  • SS
    Stephanie Stokes
    Nov 1, 2025
    1.0
    Very unprofessional I called about my order Ethan answered the phone as is if was his personal cell phone. I said hi how are you he replied who is this…he then acted as if he couldn’t hear me when I asked the same question he proceeded to ask “what do you need” 😒😒😒😒😒 I just hung up pissed

Frequently Asked Questions About Whataburger

Where is the Whataburger located in Frisco, TX?

Whataburger is located at 705 University Drive, Frisco, TX 75033, USA.

What are the operating hours for Whataburger in Frisco?

The Whataburger in Frisco is open 24 hours a day, 7 days a week.