Whataburger

3.9
2588 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
5266 PRESTON RD, FRISCO, TX
75034, United States

Hours

Reviews

3.9
2,560 reviews
5 stars
1,310
4 stars
480
3 stars
247
2 stars
136
1 star
387

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor service, particularly in the drive-thru, with multiple instances of orders being forgotten or incorrect.

Food Quality

There were numerous complaints about food being cold, old, or improperly prepared, leading to dissatisfaction among customers.

Staff Friendliness

Despite service issues, several reviews highlighted friendly and helpful staff, with specific employees receiving praise for their exceptional customer service.

Consistency Problems

Customers noted a decline in the consistency of food quality and service, with some visits being excellent while others were disappointing.
  • BG
    Bandana Garg
    Jan 5, 2026
    1.0
    The burgers were sad, fries were soggy, and the service was lacking. They were very pleasant to talk to but they kept missing items from our order.
  • TT
    Thania Trevino
    Jan 3, 2026
    5.0
    Love that this Whataburger is open 24/7! The food is always hot, fresh, and hits the spot no matter the time. Staff is friendly and quick, even late at night. Definitely my go-to when everything else is closed.
  • NS
    Nicole Solis
    Jan 1, 2026
    1.0
    I literally ordered a chicken sandwich meal and they asked me to pull up to the front. Everyone behind me got their food before me, I had to reverse back to the window because the workers were ignoring me/forgot about me. I waited 25 min for cold food. Whataburger’s always slow but oh my gosh this was insane.
  • LC
    Lexy Crouch
    Jan 1, 2026
    1.0
    Honestly, I've been to this whataburger so many times over the years... this time was the worst. My boyfriend and I both got a meal and the patties were old, cold, dry and super bland. I asked for no lettuce and extra pickles but got extra lettuce and 3 pickles. I immediately felt sick after eating half the burger. The fries were also super old and were almost like plastic for some reason. We literally picked up the food like 7 minutes after placing the order so there was no way it could've been sitting for long. It was a waste of 30 bucks. We will definitely not return to this location.
  • NL
    Noah Levine
    Dec 29, 2025
    2.0
    Food is fine. Service is absolutely awful. Spent half an hour in the drive thru for one combo. They were giving out orders out of order and didn’t have mine when I pulled up. Didn’t know what happened to it. There were only 2 cars in front when I pulled up and it pooled up to 5. Awful.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Frisco, TX?

Whataburger in Frisco, TX is open 24 hours a day, seven days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.