Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
2,512 reviews
5 stars
1,279
4 stars
474
3 stars
246
2 stars
135
1 star
378
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.
Food Quality
While many customers praised the food for being hot and fresh, there were notable complaints about incorrect orders and food quality inconsistencies.
Staff Friendliness
The staff received mixed reviews; while many customers highlighted friendly and helpful service, others reported rude behavior and poor customer service.
Cleanliness
The dining area was generally noted as clean, but there were complaints about unsanitary conditions in some instances.
Management Issues
Several reviews pointed to poor management and disorganization, leading to negative customer experiences.
- CHCasey HydeNov 14, 20252.0Normally, I love this place but today I asked for a lettuce wrap meaning lettuce with no bun and they gave me the lettuce separate from the burger sub from all the sides and no sauce like I’m supposed to sit there in my car and put it together
- LGLUCY GENov 12, 20251.0Not sure what happened to this place… before they use to have good food and service but lately they've been horrible. They didn't put chicken in our salad, didnt give us ketchup, and served us Old Fries! 😝
- OFOlivia FloresNov 2, 20253.0I always enjoy the food here — my orders are consistently correct and the staff is friendly. The location is clean and the drive-thru workers are polite. The only downside is the wait time. I usually expect to be in line for about 15-30 minutes or more, even when it’s not busy. If they could speed things up a bit, it would definitely be a better experience.
- CCChris CarderNov 2, 20251.0I have never visited a disappointing Whataburger until now, and I must say, this was the poorest experience I have had. It seems to me that the behavior of certain demographics and this generation can significantly impact the success of a business. Specifically, I ordered two bacon and cheese taquitos with grilled onions and jalapeños, for which I paid an additional charge. However, I received one taquito with only bacon and cheese, and the other contained only eggs. Furthermore, I did not receive the grilled onions or jalapeños that I paid for. I stood at the counter for several minutes while the staff ignored me, until finally, someone asked what the issue was. I must admit that the service I received was far from satisfactory. I regret to say that I will not be returning to this establishment, and I cannot recommend it to anyone.
- ERErvin RobertsOct 31, 20251.0I had the worst experience on Friday OCT 31,2025 Halloween They messed up my order not ones but twice and I had to wait 15min for what for double dissapomant so please stop wasting my time and double check the order and just read it back to the customer. Simply customer service that company don't care about anymore .so one start ⭐️ and highly Unacceptable.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Frisco, TX?
Whataburger in Frisco, TX is open 24 hours a day, seven days a week.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.
Where is Whataburger located in Frisco?
Whataburger is located at 5266 Preston Rd, Frisco, TX 75034, United States.
Can I find the Whataburger menu online?
Yes, you can view the menu and place orders online at https://whataburger.com/menu?unitNum=977.
Is Whataburger suitable for families with children?
Yes, Whataburger welcomes children and offers a children's menu, high chairs, and wheelchair accessible facilities.
Does Whataburger serve breakfast and coffee?
Yes, Whataburger serves breakfast, coffee, and also offers lunch, dinner, and dessert options.
Is there free parking available when visiting Whataburger?
Yes, Whataburger provides free parking in a parking lot for customers.
Are there any nearby restaurants to Whataburger where I can try different types of food?
Near Whataburger, you can find Birdcall for chicken, Arby's for sandwiches, Taco Cabana for Mexican food, The Egg & I Restaurants and First Watch for breakfast and brunch.
What nearby health facilities are close to Whataburger in Frisco?
Close to Whataburger, there is the City Hospital Emergency Care Center, TotalCare Emergency Room, Monarch Dental, and Livingston Hearing Aid Center for various health and medical needs.
What nearby shopping and recreational places can I visit when at Whataburger?
You can visit Preston Lebanon Crossing shopping plaza for shopping, DICK'S Sporting Goods for outdoor and sporting goods, EōS Fitness Enrollment Center for fitness, and Prodigy Dance Centre for dance activities near Whataburger.