Wendy's

3.7
463 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5622 Fm 423, Frisco, TX
75034, United States

Hours

Reviews

3.7
463 reviews
5 stars
209
4 stars
90
3 stars
64
2 stars
29
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced slow service and incorrect orders.

Food Quality

Feedback on food quality was mixed; some enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Management Issues

Several reviews highlighted management problems, including disorganization and poor handling of customer complaints.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes.

Cleanliness

While some noted clean environments, others reported unsanitary conditions, particularly in restrooms.
  • VD
    Vicki Dunkle
    Dec 9, 2025
    5.0
    Drive thru optoon for quick lunch pickup. I experienced a delicious chicken sandwich for first time I was very surprised it was very good!
  • CR
    Chelsie Roye
    Nov 9, 2025
    5.0
    Best Wendy’s in town. Every employee has always been so nice and accommodating. They always go above and beyond and food is always great here. I canmt say that for other locations. Ti-yanna is a rockstar manager too.
  • AS
    April Stoumbaugh
    Nov 9, 2025
    1.0
    Terrible! Went through the drive thru at 2pm today. By the time we got to the house 3 minutes away the food was cold like it had literally been pulled from the fridge! A burger and fries. Never again.
  • DI
    Death Of Insidious
    Nov 2, 2025
    1.0
    Don't go here.. they suck. 4-5 cars passed me already leaving with their food.... Took nearly 10 minutes or more just for 3 tenders and a drink... I had to turn off my car because I don't want to waste my gas... Long hair guy trying to tell me how long it takes to make tenders...I was a cook before you tool lol
  • SL
    Sherri Lee
    Oct 7, 2025
    4.0
    I ordered a regular #1 without the fries or drink. $5.99 just a small burger plus a small chocolate frosty came to just under $10! Has anyone else noticed the changes in prices at many fast foods companies? Makes you want to re-think these options

Frequently Asked Questions About Wendy's

Is Fm 423 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 5622 Fm 423 in Frisco, TX currently open?

Yes, this Wendy's location is currently open and ready to serve you.