Wendy's

3.7
464 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5622 Fm 423, Frisco, TX
75034, United States

Hours

Reviews

3.7
464 reviews
5 stars
208
4 stars
90
3 stars
64
2 stars
29
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor management, leading to frustration.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, hard fries and small burger portions.

Customer Service

While some staff were praised for their friendliness and helpfulness, others received criticism for rudeness and incompetence.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money, feeling that the quality did not justify the cost.

Cleanliness

Mixed feedback on cleanliness; some noted dirty bathrooms while others found the restaurant clean.
  • JM
    John Miller
    Nov 10, 2025
    1.0
    Went through the drive thru on 11/9/25 and the guy just looked at me. Didn’t say a word handed me my drinks one at a time and then a straw and then my food. Didn’t say a word. Super creepy and weird.
  • CR
    Chelsie Roye
    Nov 9, 2025
    5.0
    Best Wendy’s in town. Every employee has always been so nice and accommodating. They always go above and beyond and food is always great here. I canmt say that for other locations. Ti-yanna is a rockstar manager too.
  • AS
    April Stoumbaugh
    Nov 9, 2025
    1.0
    Terrible! Went through the drive thru at 2pm today. By the time we got to the house 3 minutes away the food was cold like it had literally been pulled from the fridge! A burger and fries. Never again.
  • DI
    Death Of Insidious
    Nov 2, 2025
    1.0
    Don't go here.. they suck. 4-5 cars passed me already leaving with their food.... Took nearly 10 minutes or more just for 3 tenders and a drink... I had to turn off my car because I don't want to waste my gas... Long hair guy trying to tell me how long it takes to make tenders...I was a cook before you tool lol
  • SL
    Sherri Lee
    Oct 7, 2025
    4.0
    I ordered a regular #1 without the fries or drink. $5.99 just a small burger plus a small chocolate frosty came to just under $10! Has anyone else noticed the changes in prices at many fast foods companies? Makes you want to re-think these options

Frequently Asked Questions About Wendy's

Is Fm 423 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.