Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, incorrect orders, and poor management, leading to frustration.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, hard fries and small burger portions.
Customer Service
While some staff were praised for their friendliness and helpfulness, others received criticism for rudeness and incompetence.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money, feeling that the quality did not justify the cost.
Cleanliness
Mixed feedback on cleanliness; some noted dirty bathrooms while others found the restaurant clean.
JM
John Miller
Nov 10, 2025
1.0
Went through the drive thru on 11/9/25 and the guy just looked at me. Didn’t say a word handed me my drinks one at a time and then a straw and then my food. Didn’t say a word. Super creepy and weird.
CR
Chelsie Roye
Nov 9, 2025
5.0
Best Wendy’s in town. Every employee has always been so nice and accommodating. They always go above and beyond and food is always great here. I canmt say that for other locations. Ti-yanna is a rockstar manager too.
AS
April Stoumbaugh
Nov 9, 2025
1.0
Terrible! Went through the drive thru at 2pm today. By the time we got to the house 3 minutes away the food was cold like it had literally been pulled from the fridge! A burger and fries. Never again.
DI
Death Of Insidious
Nov 2, 2025
1.0
Don't go here.. they suck. 4-5 cars passed me already leaving with their food.... Took nearly 10 minutes or more just for 3 tenders and a drink... I had to turn off my car because I don't want to waste my gas... Long hair guy trying to tell me how long it takes to make tenders...I was a cook before you tool lol
SL
Sherri Lee
Oct 7, 2025
4.0
I ordered a regular #1 without the fries or drink. $5.99 just a small burger plus a small chocolate frosty came to just under $10! Has anyone else noticed the changes in prices at many fast foods companies? Makes you want to re-think these options
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Frisco, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Frisco, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (214) 919-4547.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Fm 423 Wendy’s serve breakfast?
Yes, this Wendy’s location in Frisco, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 5622 Fm 423 in Frisco, TX currently open?
Yes, this Wendy's location is currently open and ready to serve you.
What are the operating hours for the drive-through at this Wendy's?
The drive-through is open Monday through Saturday from 7:30 AM to midnight, and on Sunday from 8:00 AM to midnight.
Does this Wendy's location serve breakfast, and what meals are available?
Yes, breakfast is served along with lunch and dinner at this Wendy's in Frisco, TX.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (214) 919-4547 or reach out through Wendy's Customer Care via live chat or their contact page online.
Are there other fast food options nearby this Wendy's in Frisco?
Yes, Raising Cane's, another popular fast food restaurant specializing in chicken, is nearby for a different dining choice.
What nearby places can I visit around Wendy's for entertainment or services?
You can visit Tailgaters Sports Bar & Grill nearby for drinks and food, or stop by The UPS Store 6388 for printing and shipping needs.
Are there financial services near this Wendy's location?
Yes, nearby financial services include J&T Credit and Financial Services, Wealth Generators, and Chase bank with ATM access.
Does this Wendy's offer delivery and drive-thru services?
Yes, this location offers dine-in, delivery, and drive-thru services for your convenience.