Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders and missing items.
Food Quality
Many reviews mentioned stale or cold food, with some customers experiencing food poisoning.
Service Speed
Customers frequently complained about long wait times, both in the drive-thru and for mobile orders.
Staff Attitude
Several reviews highlighted rude or unhelpful staff, contributing to a negative experience.
Cleanliness
Multiple customers noted that the dining area was dirty and not well-maintained.
OM
Ori Melendez
Nov 16, 2025
5.0
Me encantó este lugar
YM
Yesenia Moreno
Nov 16, 2025
5.0
Encantador lugar gracias Johana eres una manager excelente
ML
Maria Lopez
Nov 16, 2025
5.0
Gracias Johana por tu excelente atención
DG
Darla Guerra
Nov 6, 2025
1.0
Now I remember why I don't go.to Wendy's anymore. Almost $15 for a tiny salad and small baked potato.
A salad that cost $8.59 fit in a 10 Oz Corning ware Corelle bowl. Lettuce was brown, limp, disgusting.
DM
Dasandra Millner
Oct 30, 2025
5.0
BEST WENDY'S I've been to seriously. Managed perfectly and the staff, personal young people!! They give hope for the future. Keep up the GREAT work everyone!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Frisco, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Frisco, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 704-1414.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 12150 Fm 423 Wendy’s serve breakfast?
Yes, this Wendy’s location in Frisco, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 12150 FM 423 in Frisco, TX?
The drive-thru is open from 6:30 AM to 2:00 AM Monday through Saturday, and from 8:00 AM to 2:00 AM on Sundays.
Does the Wendy's at 12150 FM 423 in Frisco serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery or use the drive-thru at this Wendy's location?
Yes, you can order delivery where available and use the drive-thru for quick service.
How can I find out if Wendy's delivery is available near me?
Use the Wendy's app or visit order.wendys.com and enter your delivery address to check availability.
Is this Wendy's location currently hiring?
To check current job openings at this location or nearby, visit the Wendy's Careers page and search with Frisco, TX.
How do I provide feedback or contact the Wendy's at 12150 FM 423?
You can contact Customer Care via their Contact page, call (972) 704-1414 directly, or fill out the Wendy’s Customer Satisfaction Survey online.
Where can I buy Wendy's gift cards?
Gift cards are available in-restaurant, through various retailers, and online at the Wendy's gift card portal.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
What nearby restaurants can I visit around Wendy's at 12150 FM 423 in Frisco?
Nearby restaurants include Pizza Hut, Panda Express, KFC, Papa Murphy's Take 'N' Bake Pizza, Joe's Pizza, and Long John Silver's, offering a variety of dining options before or after your visit.
What nearby banks and financial services are close to this Wendy's?
Nearby financial services include Wells Fargo Bank, Wells Fargo Home Mortgage, Wells Fargo Advisors, Chase Bank, Truist, Capital One, and LibertyX Bitcoin ATM, convenient for your banking needs.