Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
609 reviews
5 stars
216
4 stars
124
3 stars
86
2 stars
45
1 star
138
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing cold or stale items, while others praised the freshness and taste.
Customer Service
Service quality varied significantly; some reviews highlighted friendly and attentive staff, while others noted rude or unhelpful interactions.
Cleanliness
Multiple reviews mentioned cleanliness issues, particularly in the dining area and restrooms, impacting overall customer experience.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, leading to frustration among customers.
- SBSeth BurnsteinDec 26, 20251.0No stars, gave my wife and I food poisoning from the chicken nuggets. I had to be admitted to the hospital.
- LLLogan LopezNov 28, 20255.0The food came out hot and fresh, and everything tasted just the way it should. The staff was friendly and moved quickly, which made the whole visit smooth. The restaurant was clean, and the order was accurate with no missing items. Overall, a solid, hassle-free stop that I’d come back to.
- MGMax T. Agape Commercial Real Estate GroupNov 5, 20255.0Friendly staffs 👍👍
- KKKatieOct 25, 20255.0Shocked how friendly the workers were. It is super rare to see that in a fast food place. They were interactive even after we placed our order. Food was great as expected but it's the workers that has me leaving a review. You can tell it is a very well managed location with great employees.
- JCJohn CarneyOct 6, 20255.0Great food and service! I'm not much on fast food but their fresh burgers I'll do. Food is tasty and fresh. Service is exceptional, seriously! It's a quality go to. Get the app for good deals
Frequently Asked Questions About Wendy's
Is 7201 Preston Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 7201 Preston Road, Frisco, TX?
The drive-thru is open Monday-Wednesday and Sunday from 6:30 AM to 1:00 AM, Thursday from 6:00 AM to 1:00 AM, and Friday-Saturday from 6:30 AM to 2:00 AM.
Does Wendy's at 7201 Preston Road offer breakfast?
Yes, breakfast is served at this location including combos, croissants, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery and takeout through their app or website at order.wendys.com.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact Wendy's at this location?
You can reach the Customer Care team via their Contact page or call (972) 464-1218 for this location. Additionally, you can fill out their Customer Satisfaction Survey online.
Are Wendy's gift cards available at the 7201 Preston Road location?
Yes, gift cards can be purchased in-restaurant, at various retailers, or online through the Wendy's gift card portal.
What nearby places can I visit around Wendy's at 7201 Preston Road?
Nearby places include Ozier Orthodontics, Exxon & Mobil Stations, 7-Eleven convenience store, UPS Access Point, and CVS ATM, which might be convenient for errands before or after your meal.
Are there coffee shops near this Wendy's in Frisco?
Yes, there are Starbucks coffee shops nearby where you can enjoy coffee or internet cafe services along with your visit to Wendy's.
What are some nearby fitness or wellness options near Wendy's at 7201 Preston Road?
Nearby wellness establishments include LZ Foot Spa and Horizon Hot Yoga, great options for relaxation or exercise before or after dining at Wendy's.
Are there other restaurants close to Wendy's at 7201 Preston Road?
Yes, nearby dining options include Jet's Pizza, Baonecci Ristorante, and Le Peep breakfast and brunch restaurant for additional meal choices.