Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
607 reviews
5 stars
215
4 stars
124
3 stars
86
2 stars
45
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendliness and helpfulness of staff, particularly highlighting employees like Rogelio and Maria for their exceptional service.
Food Quality
While some reviews noted fresh and tasty food, others reported issues with cold, stale, or poorly prepared items, indicating inconsistency in food quality.
Cleanliness
Several customers appreciated the cleanliness of the restaurant, but there were also complaints about dirty conditions in the dining area and restrooms.
Order Accuracy
Numerous reviews mentioned problems with incorrect orders and missing items, suggesting a need for improvement in order accuracy.
Service Speed
Customers experienced varying wait times, with some noting quick service while others reported slow service, especially during busy hours.
- MGMax T. Agape Commercial Real Estate GroupNov 5, 20255.0Friendly staffs 👍👍
- KKKatieOct 25, 20255.0Shocked how friendly the workers were. It is super rare to see that in a fast food place. They were interactive even after we placed our order. Food was great as expected but it's the workers that has me leaving a review. You can tell it is a very well managed location with great employees.
- BBB BrownOct 7, 20251.0I assumed they had no staff to work
- JCJohn CarneyOct 6, 20255.0Great food and service! I'm not much on fast food but their fresh burgers I'll do. Food is tasty and fresh. Service is exceptional, seriously! It's a quality go to. Get the app for good deals
- SHS HSep 20, 20251.0Consistently the worst Wendy’s I’ve went to the cleaning ladies are rude to you IN THE BATHROOM and when I ordered chicken nuggets they were cold
Frequently Asked Questions About Wendy's
Is 7201 Preston Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Frisco, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Frisco, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 464-1218.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 7201 Preston Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Frisco, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 7201 Preston Road, Frisco, TX?
The drive-thru is open Monday-Wednesday and Sunday from 6:30 AM to 1:00 AM, Thursday from 6:00 AM to 1:00 AM, and Friday-Saturday from 6:30 AM to 2:00 AM.
Does Wendy's at 7201 Preston Road offer breakfast?
Yes, breakfast is served at this location including combos, croissants, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery and takeout through their app or website at order.wendys.com.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact Wendy's at this location?
You can reach the Customer Care team via their Contact page or call (972) 464-1218 for this location. Additionally, you can fill out their Customer Satisfaction Survey online.
Are Wendy's gift cards available at the 7201 Preston Road location?
Yes, gift cards can be purchased in-restaurant, at various retailers, or online through the Wendy's gift card portal.
What nearby places can I visit around Wendy's at 7201 Preston Road?
Nearby places include Ozier Orthodontics, Exxon & Mobil Stations, 7-Eleven convenience store, UPS Access Point, and CVS ATM, which might be convenient for errands before or after your meal.
Are there coffee shops near this Wendy's in Frisco?
Yes, there are Starbucks coffee shops nearby where you can enjoy coffee or internet cafe services along with your visit to Wendy's.
What are some nearby fitness or wellness options near Wendy's at 7201 Preston Road?
Nearby wellness establishments include LZ Foot Spa and Horizon Hot Yoga, great options for relaxation or exercise before or after dining at Wendy's.
Are there other restaurants close to Wendy's at 7201 Preston Road?
Yes, nearby dining options include Jet's Pizza, Baonecci Ristorante, and Le Peep breakfast and brunch restaurant for additional meal choices.