Wendy's

3.4
728 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Frisco, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Frisco, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5555 El Dorado Parkway, Frisco, TX
75033, United States

Hours

Reviews

3.4
728 reviews
5 stars
252
4 stars
163
3 stars
99
2 stars
48
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, with some experiencing unprofessional behavior from management.

Food Quality

Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and overall dissatisfaction with the freshness of the food.

Cleanliness

Several customers noted cleanliness issues, including unsanitary conditions and a lack of attention to maintaining the dining area.

Management Issues

Multiple reviews mentioned unhelpful or disrespectful management, contributing to a negative customer experience.
  • CW
    chris williams
    5 days ago
    5.0
    Ethan was very patient and respectful!!! Best fast food service ever!!!!
  • AE
    Alex Video Edits
    Dec 22, 2025
    5.0
    the manager mark is a kind soul
  • MA
    Mike Al
    Nov 16, 2025
    1.0
    ⭐ 1 Star Placed a mobile order and paid in the app. When I arrived at the drive-thru, I waited about 7 minutes before anyone even spoke, and there was no apology. After giving my name, I was told to pull forward and then waited another 10 minutes with no other customers around. When I went back to the window, the manager had no idea what was going on and was extremely rude, offering zero help. I never received my food and was basically dismissed. Very unprofessional and disappointing experience.
  • KL
    karla lopez
    Nov 11, 2025
    5.0
    Les doy 3 estrellas en servicio por que estuve al frente para pedir la comida y solo me miraban pero no me atendían detrás de mi habían 3 más y ellos se tuvieron que ir xq no atendían solo atendían los de la ventana..
  • RA
    Robert Aldous
    Nov 8, 2025
    4.0
    Exterior lights were off, so it was hard to find

Frequently Asked Questions About Wendy's

Is Eldorado And Dallas North Tw Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-through at 5555 El Dorado Parkway, Frisco, TX?

The drive-through is open Monday to Thursday from 7:30 AM to midnight, Friday and Saturday from 7:30 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.