Wendy's

3.4
725 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Frisco, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Frisco, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5555 El Dorado Parkway, Frisco, TX
75033, United States

Hours

Reviews

3.4
725 reviews
5 stars
249
4 stars
163
3 stars
99
2 stars
48
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Many customers reported receiving cold or stale food, with several complaints about incorrect orders and missing items.

Cleanliness

Several reviews mentioned unsanitary conditions, including bugs and dirty dining areas, contributing to a negative dining experience.

Management Issues

Multiple customers expressed dissatisfaction with management, citing unprofessional behavior and lack of responsiveness to complaints.

Pricing Concerns

Customers noted rising prices and decreasing portion sizes, leading to dissatisfaction with the value for money.
  • MA
    Mike Al
    Nov 16, 2025
    1.0
    ⭐ 1 Star Placed a mobile order and paid in the app. When I arrived at the drive-thru, I waited about 7 minutes before anyone even spoke, and there was no apology. After giving my name, I was told to pull forward and then waited another 10 minutes with no other customers around. When I went back to the window, the manager had no idea what was going on and was extremely rude, offering zero help. I never received my food and was basically dismissed. Very unprofessional and disappointing experience.
  • KL
    karla lopez
    Nov 11, 2025
    5.0
    Les doy 3 estrellas en servicio por que estuve al frente para pedir la comida y solo me miraban pero no me atendían detrás de mi habían 3 más y ellos se tuvieron que ir xq no atendían solo atendían los de la ventana..
  • RA
    Robert Aldous
    Nov 8, 2025
    4.0
    Exterior lights were off, so it was hard to find
  • JW
    Jeff W
    Sep 12, 2025
    5.0
    Ordered online and picked up through the drive-thru—everything went smoothly. Service was friendly, and the food was fresh and hot. Definitely the best Wendy’s around. Keep it up!
  • DP
    Dominic PARKS
    Aug 21, 2025
    1.0
    Absolutely terrible. My burger and fries are cold fries taste like they are an hour old. The meat on my burger is t even warm. And the bun is hard like it’s been sitting out in the open air a couple days.

Frequently Asked Questions About Wendy's

Is Eldorado And Dallas North Tw Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.