At Wendy’s in Frisco, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Frisco, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported poor service, including rude staff and long wait times, with some experiencing unprofessional behavior from management.
Food Quality
Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and overall dissatisfaction with the freshness of the food.
Cleanliness
Several customers noted cleanliness issues, including unsanitary conditions and a lack of attention to maintaining the dining area.
Management Issues
Multiple reviews mentioned unhelpful or disrespectful management, contributing to a negative customer experience.
CW
chris williams
5 days ago
5.0
Ethan was very patient and respectful!!! Best fast food service ever!!!!
AE
Alex Video Edits
Dec 22, 2025
5.0
the manager mark is a kind soul
MA
Mike Al
Nov 16, 2025
1.0
⭐ 1 Star
Placed a mobile order and paid in the app. When I arrived at the drive-thru, I waited about 7 minutes before anyone even spoke, and there was no apology. After giving my name, I was told to pull forward and then waited another 10 minutes with no other customers around. When I went back to the window, the manager had no idea what was going on and was extremely rude, offering zero help. I never received my food and was basically dismissed. Very unprofessional and disappointing experience.
KL
karla lopez
Nov 11, 2025
5.0
Les doy 3 estrellas en servicio por que estuve al frente para pedir la comida y solo me miraban pero no me atendían detrás de mi habían 3 más y ellos se tuvieron que ir xq no atendían solo atendían los de la ventana..
Is Eldorado And Dallas North Tw Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-through at 5555 El Dorado Parkway, Frisco, TX?
The drive-through is open Monday to Thursday from 7:30 AM to midnight, Friday and Saturday from 7:30 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does this Wendy's location in Frisco serve breakfast?
Yes, breakfast is served with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's menu items online or through an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available in the Apple App Store.
What payment methods are accepted at this Wendy's?
They accept American Express, cash, Discover, Mastercard, and Visa.
Does this Wendy's offer delivery and takeout options?
Yes, this location offers delivery, takeout, drive-through, and dine-in services.
How can I provide feedback or contact Wendy's at 5555 El Dorado Parkway?
You can provide feedback through the Wendy's Contact page or Customer Satisfaction Survey, or call the location directly at (214) 705-3311.
What are some fast food restaurants near Wendy's at 5555 El Dorado Parkway?
Nearby fast food options include McDonald's, Whataburger, Taco Bell, Taco Cabana, Layne's Chicken Fingers, and Hawaiian Bros Island Grill, offering variety for customers exploring local dining.
Are there any nearby places for sports or active life near Wendy's?
Fieldhouse USA - Indoor Sports Center is nearby, providing an option for guests to engage in sports or fitness activities before or after dining at Wendy's.
What emergency medical facilities are close to Wendy's at El Dorado Parkway?
Medco ER & Urgent Care and Total Point Emergency Room - Frisco are nearby, should customers require urgent medical services in the area.
What are some other amenities near Wendy's at 5555 El Dorado Parkway?
Nearby amenities include gas stations like QuikTrip and Costco Gasoline, beauty salons such as Bliss Nail Spa and Lime Salon, and mobile phone stores including Verizon and T-Mobile, providing added convenience for visitors.