At Wendy’s in Frisco, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Frisco, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Many customers reported receiving cold or stale food, with several complaints about incorrect orders and missing items.
Cleanliness
Several reviews mentioned unsanitary conditions, including bugs and dirty dining areas, contributing to a negative dining experience.
Management Issues
Multiple customers expressed dissatisfaction with management, citing unprofessional behavior and lack of responsiveness to complaints.
Pricing Concerns
Customers noted rising prices and decreasing portion sizes, leading to dissatisfaction with the value for money.
MA
Mike Al
Nov 16, 2025
1.0
⭐ 1 Star
Placed a mobile order and paid in the app. When I arrived at the drive-thru, I waited about 7 minutes before anyone even spoke, and there was no apology. After giving my name, I was told to pull forward and then waited another 10 minutes with no other customers around. When I went back to the window, the manager had no idea what was going on and was extremely rude, offering zero help. I never received my food and was basically dismissed. Very unprofessional and disappointing experience.
KL
karla lopez
Nov 11, 2025
5.0
Les doy 3 estrellas en servicio por que estuve al frente para pedir la comida y solo me miraban pero no me atendían detrás de mi habían 3 más y ellos se tuvieron que ir xq no atendían solo atendían los de la ventana..
RA
Robert Aldous
Nov 8, 2025
4.0
Exterior lights were off, so it was hard to find
JW
Jeff W
Sep 12, 2025
5.0
Ordered online and picked up through the drive-thru—everything went smoothly. Service was friendly, and the food was fresh and hot. Definitely the best Wendy’s around. Keep it up!
DP
Dominic PARKS
Aug 21, 2025
1.0
Absolutely terrible. My burger and fries are cold fries taste like they are an hour old. The meat on my burger is t even warm. And the bun is hard like it’s been sitting out in the open air a couple days.
Is Eldorado And Dallas North Tw Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Frisco, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Frisco, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (214) 705-3311.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Eldorado And Dallas North Tw Wendy’s serve breakfast?
Yes, this Wendy’s location in Frisco, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-through at 5555 El Dorado Parkway, Frisco, TX?
The drive-through is open Monday to Thursday from 7:30 AM to midnight, Friday and Saturday from 7:30 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does this Wendy's location in Frisco serve breakfast?
Yes, breakfast is served with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's menu items online or through an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available in the Apple App Store.
What payment methods are accepted at this Wendy's?
They accept American Express, cash, Discover, Mastercard, and Visa.
Does this Wendy's offer delivery and takeout options?
Yes, this location offers delivery, takeout, drive-through, and dine-in services.
How can I provide feedback or contact Wendy's at 5555 El Dorado Parkway?
You can provide feedback through the Wendy's Contact page or Customer Satisfaction Survey, or call the location directly at (214) 705-3311.
What are some fast food restaurants near Wendy's at 5555 El Dorado Parkway?
Nearby fast food options include McDonald's, Whataburger, Taco Bell, Taco Cabana, Layne's Chicken Fingers, and Hawaiian Bros Island Grill, offering variety for customers exploring local dining.
Are there any nearby places for sports or active life near Wendy's?
Fieldhouse USA - Indoor Sports Center is nearby, providing an option for guests to engage in sports or fitness activities before or after dining at Wendy's.
What emergency medical facilities are close to Wendy's at El Dorado Parkway?
Medco ER & Urgent Care and Total Point Emergency Room - Frisco are nearby, should customers require urgent medical services in the area.
What are some other amenities near Wendy's at 5555 El Dorado Parkway?
Nearby amenities include gas stations like QuikTrip and Costco Gasoline, beauty salons such as Bliss Nail Spa and Lime Salon, and mobile phone stores including Verizon and T-Mobile, providing added convenience for visitors.