Barbecue RestaurantCatererRestaurant Delivery Service
True Texas BBQ restaurant and drive-thru in Frisco is located at the northeast corner of Main Street and Legacy Drive. True Texas BBQ is slow smoked in-house for fourteen hours over natural hardwood, and it's darn delicious. So much so, it was named Best BBQ Chain in Texas as recognized by Texas Monthly. We offer barbecue by the plate or pound, plus delicious sides like brisket beans, mac & cheese, potato salad and coleslaw. Visit your nearby True Texas BBQ in Frisco at 4800 Main Street soon!
Donna received numerous accolades for her exceptional service, being described as friendly, helpful, and attentive.
Food Quality
While many customers praised the brisket and BBQ flavors, there were complaints about inconsistency, such as dry meat and overly salty dishes.
Operational Issues
Several reviews highlighted slow service and frequent stock shortages, indicating a need for better management and efficiency.
Customer Experience
Overall, customers enjoyed the atmosphere and found the dining area clean, but some expressed frustration with order accuracy and wait times.
AD
Anthony Dennison
5 days ago
1.0
Always out of food. We order it then get told sorry we don’t have that, can we give you something different. No napkins in the dispenser, BBQ sauce is out and 2 of the 3 ordering kiosk not working. I tried to order on the mobile app and wouldn’t work. Disappointing
AA
Adedolapo Adeola
6 days ago
5.0
I came into the drive through for the first time and Gianna was so helpful. She went through the whole menu with me and gave great recommendations. She was so warm and knowledgeable, and her customer service skills were a 12/10!
DC
Diana Cox
Feb 16, 2026
5.0
Donna is fantastic! She is incredibly attentive and personable. Thank you for making our experience wonderful.
CV
Chanel Valentine
Feb 9, 2026
1.0
The food is okay but every single time I come in here, they’re out of so much stuff. One time I placed an order and they completely cancelled the entire order with NO explanation. This time they’re out of BBQ sauce, potatoes, and dessert. How are you out of bbq sauce when you’re a BBQ place? What’s the point of being open, if you’re running out of items HOURS before you’re supposed to close? It’s ridiculous.
CB
Chuck Boothe
Jan 19, 2026
2.0
I have come to this place 3 or 4 times now. They claim to be a Texas BBQ place but they don't serve bacon. When they do serve chicken it's tough as he'll and anytime I order brisket other than sliced they put sauce on it. What are you trying to hide? This is the only BBQ place that doesn't ask if I want sauce. I have had the brisket plate which was great . I have ordered brisket nachos, smoked chicken, chopped brisket sandwich and today i got a chopped brisket bake potato and it comes out with some sweet sauce. Drop the sauce bucket. This isn't Texes BBQ. Its California BBQ pretending to be something it's not. Sauce is a side that improves on the flavor of something. If you make brisket right no sauce is needed. This place is located inside H E B stores.
So you can see they responded to my review with one of those half hearted responses. There called True Texas BBQ? More like True Texas Sloppy Joe I mean Its closer to Hawaiian BBQ. Okay so they opened in 2014. That explains a lot. It is owned by H-E-B which makes me question how much I can trust H-E-B's Judgment. I don't shop at H-E-B my work takes me there some times. The closest one to me is the one up on 380 in Frisco I believe. Texas Monthly voted them The best BBQ Chain. I don't read Texas Monthly Since I was born in Texas and have lived here my whole life. Texas Monthly has never had good BBQ then. Point is I don't think they will change They don't serve chicken or bacon and will serve you sloppy joe Brisket when you order chopped brisket and (no sloppy joe is not a nickname for Biden)
Can I pay with credit cards or mobile payments at True Texas BBQ?
True Texas BBQ accepts American Express, Discover, MasterCard, Visa, Apple Pay, Android Pay, Samsung Pay, cash, and checks.
Does True Texas BBQ provide catering services?
Yes, True Texas BBQ offers catering services to accommodate events and gatherings.
Is True Texas BBQ a family-friendly restaurant?
Yes, True Texas BBQ welcomes families and children, and has wheelchair accessible entrances, parking, seating, and restrooms.
What are some nearby places I can visit when dining at True Texas BBQ?
Nearby places include H-E-B grocery store, Frisco Running Company for sporting goods, and MoMo sushi restaurant, providing options for shopping and other dining experiences in the area.
Is there a gas station close to True Texas BBQ for convenient refueling?
Yes, RaceTrac and H-E-B Fuel gas stations are nearby, making it easy to refuel before or after your visit to True Texas BBQ.
Are there any financial services near True Texas BBQ for convenience?
Nearby financial services include the EECU Financial Center, Coin Cloud Bitcoin ATM, LibertyX Bitcoin ATM, and CVS ATM, useful for managing your finances while visiting.
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Certified February 22, 2026Yext Knowledge Graph
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