Tropical Smoothie Cafe

Reviews

• FS

  Felipe Suarez

  Sep 14, 2025
  1.0
  Today we decided to have lunch pulled up to drive thru after church and placed our order. As usual the person that took our order was friendly charges me. Gives me the drinks, but our food was being prepared, we waited patiently. This young girl Asian decent I’m assuming cause she looks oriental. Comes to the window hands me the foos very quickly, rude, and rough says here’s your order and walks away. I tried ignored it and drive away. Then one my kid decides she want a smoothie turned back around to get in line to place my order. I also decided that I’m going to try the Cesar salad. Whe are waiting in line and there’s about two or three cars ahead of us and we noticed that the line is taking longer Move but I figured you know maybe they got slammed or something not a big deal when we get to the Window as usual the girl that’s on the register is very nice and charges us gives me the smoothie and again this Oriental young girl comes in hand me the drink very quickly very rude and very rough, not friendly whatsoever and walk away very fast. I couldn’t help to notice that they gave me a wrap so I waited on the door until somebody passed by and told them if I could get it switched out for the bowl. She’s very nice and tells me that they’re gonna remake the order and I said OK no problem thank you and for a third time here comes this oriental girl. And is havingcomplete meltdown clearly, I can see and is now heavily rude heavily handing me over the food super fast and at that point, I told her hey you need to slow down and before I couldn’t say anything else, she closes the window and before you know it, she is gone very completely rude The nice girl that charged me is there and I told her what just happened. She tries to apologize for her, but I told her that it’s not the customers fault if she’s having a meltdown I told her you need to have a war with her if she’s having a bad day then maybe she should quit her job. We are coming from church going to a place where it’s always been friendly, professional and healthy delicious food. So this message is for one of the managers and possibly the owner. If you don’t wanna lose good customers, I hope and suggest you address this with this young lady otherwise you’re about to lose a lot of good customers. We have been loyal customers since 2018 and we still desire to come back But if you don’t address this or fire this young lady, she’s going to lose you a lot of customers I hope to hear back from somebody or I will climb up the ladder to address this to either corporate or a store owner.
• JL

  Josh Longworth

  Aug 27, 2025
  5.0
  Great Location, fast and friendly service and I love their happy hour on the weekdays!
• MM

  Matt Millard

  Aug 20, 2025
  5.0
  Great experience great manager tried the protein bowl for breakfast
• AB

  Andy Baker

  Aug 3, 2025
  4.0
  They always have great food and delicious smoothies!
• EE

  Erica

  Jun 29, 2025
  1.0
  Came in the store and asked if they could make a certain smoothie that’s no longer on the menu and the “AGM” stated no they can’t make it but at other locations they don’t mind making it cause they have the ingredients to make it and she got smart with a attitude and said “well were not the other locations and we can’t make it” EXCUSE ME? I will never return to this location with the attitude and rudeness of the staff

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