Tom Thumb

4.4
973 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Tom Thumb located at 5550 FM 423, Frisco, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today! Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (214) 494-6213. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Tom Thumb
5550 FM 423, Frisco, TX
75036, United States

Hours

Reviews

4.4
973 reviews
5 stars
626
4 stars
215
3 stars
52
2 stars
33
1 star
47

What are people saying?

AI-generated from recent customer reviews

Product Quality

Customers expressed concerns about the freshness and quality of certain products, particularly in the meat and produce sections.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rude or dismissive behavior from employees.

Pricing

Many reviews noted that prices are generally higher compared to competitors, leading to dissatisfaction among budget-conscious shoppers.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing positively to the shopping experience.

Deli & Bakery

The deli and bakery sections received positive remarks for their quality and service, although experiences varied.
  • KI
    Keith Ike
    2 days ago
    2.0
    Not sure why they want us to use the in store app when the WiFi never works.
  • AJ
    Adrian Jones
    Nov 7, 2025
    5.0
    Very nice and clean. Great customer service provided.
  • SH
    Steven Ha
    Oct 30, 2025
    1.0
    I had to make a quick stop to get vegetables and beef for dinner. For the sake of God I can't find any snow peas anymore. I walked out not even with the main missing ingredient and a 80 dollar tab. I wish I just left the cart and walk out. The beef selection was terrible so I end up paying 30 bucks for ribeye. Was really looking for chuck eye. I feel like this grocery store has taken for granted cause its the only one around. Highly expensive, gone down hill and variety is terrible. Tons of old products sitting on shelves. Yogurt that has a days left until expiration. Everything just screams profits and not the customer.
  • GW
    Greg Williams
    Oct 29, 2025
    5.0
    In a very complicated DFW market, Tom Thumb is remaining solid, upbeat, great sale prices, and is paying more attention to customers. Deli & Bakery very attentive to details and customers. Meat market is also there doing favors for valued customers (special cut steaks and pork butt roasts cut into steaks). Impressed!
  • KB
    Karecia Burkley
    Oct 6, 2025
    5.0
    A very special shout out to the entire DELI Department and a special thanks to Brian and Austin who always make sure my chicken order is ready for pick up. Cheap chicken Mondays has been a game changer and allows us to continue to go out to feed the homeless community. I’m so glad and thankful to have you guys. Keep up the good work and know that your labor is not in vain!!

Frequently Asked Questions About Tom Thumb

Does Tom Thumb accept SNAP EBT?

Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Tom Thumb near me accept Apple Pay?

Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!