Looking for a grocery store near you? Visit your local Tom Thumb located at 5550 FM 423, Frisco, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today!
Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (214) 494-6213. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!
Customers expressed concerns about the freshness and quality of certain products, particularly in the meat and produce sections.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude or dismissive behavior from employees.
Pricing
Many reviews noted that prices are generally higher compared to competitors, leading to dissatisfaction among budget-conscious shoppers.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing positively to the shopping experience.
Deli & Bakery
The deli and bakery sections received positive remarks for their quality and service, although experiences varied.
KI
Keith Ike
2 days ago
2.0
Not sure why they want us to use the in store app when the WiFi never works.
AJ
Adrian Jones
Nov 7, 2025
5.0
Very nice and clean. Great customer service provided.
SH
Steven Ha
Oct 30, 2025
1.0
I had to make a quick stop to get vegetables and beef for dinner. For the sake of God I can't find any snow peas anymore. I walked out not even with the main missing ingredient and a 80 dollar tab. I wish I just left the cart and walk out. The beef selection was terrible so I end up paying 30 bucks for ribeye. Was really looking for chuck eye. I feel like this grocery store has taken for granted cause its the only one around. Highly expensive, gone down hill and variety is terrible. Tons of old products sitting on shelves. Yogurt that has a days left until expiration. Everything just screams profits and not the customer.
GW
Greg Williams
Oct 29, 2025
5.0
In a very complicated DFW market, Tom Thumb is remaining solid, upbeat, great sale prices, and is paying more attention to customers.
Deli & Bakery very attentive to details and customers. Meat market is also there doing favors for valued customers (special cut steaks and pork butt roasts cut into steaks).
Impressed!
KB
Karecia Burkley
Oct 6, 2025
5.0
A very special shout out to the entire DELI Department and a special thanks to Brian and Austin who always make sure my chicken order is ready for pick up. Cheap chicken Mondays has been a game changer and allows us to continue to go out to feed the homeless community. I’m so glad and thankful to have you guys. Keep up the good work and know that your labor is not in vain!!
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Tom Thumb near me accept Apple Pay?
Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!
Does Tom Thumb near me have a pharmacy?
Yes, Tom Thumb located at 5550 FM 423, Frisco, TX has a pharmacy.
How do you use Tom Thumb Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Tom Thumb for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Tom Thumb located at 5550 FM 423, Frisco, TX hiring?
Tom Thumb is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Tom Thumb now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Tom Thumb accept SNAP EBT for grocery purchases?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases including delivery and Drive Up & Go™ pickup orders. You can select SNAP EBT as your payment method at checkout online or in the app.
What payment options does Tom Thumb accept?
Tom Thumb accepts various payment methods including American Express, Apple Pay, Android Pay, Visa, Mastercard, Discover, cash, checks, Diners Club, Samsung Pay, Travelers Check, and more.
Does the Tom Thumb at 5550 FM 423, Frisco, TX have a pharmacy?
Yes, this Tom Thumb location has a pharmacy where you can get immunizations and refill prescriptions.
What are the operating hours for Tom Thumb in Frisco, TX?
Tom Thumb is open daily from 6:00 AM to 11:00 PM. Holiday hours may vary; for example, on November 27, it closes early at 4:00 PM.
Is a COVID-19 vaccine appointment required at this Tom Thumb location?
Yes, an appointment is required to receive the COVID-19 vaccine. Eligibility and scheduling details are available at www.tomthumb.com/covid-19.
What pickup and delivery services does Tom Thumb offer?
Tom Thumb offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Tom Thumb groceries as a gift for someone else?
Yes, you can send groceries as a gift by selecting "Make this order a gift" at checkout and entering the recipient's information along with a personalized message.
Are there any nearby coffee shops to Tom Thumb where I can grab a drink before or after shopping?
Yes, there is a Starbucks coffee shop near Tom Thumb where you can enjoy a hot cup of coffee before or after your grocery visit.
What nearby services can help if I need to make a new key or locksmith assistance?
KeyMe Locksmiths is located nearby and can assist with making new keys or other locksmith services, convenient if you shop at Tom Thumb and need quick key services.
Are there any nearby places where I can exchange cryptocurrency or use financial services near Tom Thumb?
Yes, Coinme is located nearby and offers services like cryptocurrency exchange and ATM availability, which might be convenient for financial needs when visiting Tom Thumb.